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Enterprise AI deployments are?only as good as the knowledge that feeds them. Knowledge Managers relying on manual KM processes will find themselves unable to keep pace with the demands of AI-powered customer engagement. Knowledge Automation provides the solution?a continuously optimized, trusted knowledge layer powering both human agents and AI.
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AI's impact on KM strategy is omnipresent and includes recognizing its potential, particularly for enhancing existing knowledgebases and automating existing processes, while acknowledging the critical role of accurate, clean data to which organizations have access. Consider it a two-way street when setting organizational strategies.
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Apple's wallet-friendly era will be short-lived, reporting suggests.
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 Apple's second-generation MacBook Neo will launch in 2027 and could feature a touchscreen, according to analyst Ming-Chi Kuo.
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While free VPNs can pose risks, using one of the best options can protect your privacy without costing anything.
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OpenAI's robotics hardware lead is out. Caitlin Kalinowski, who oversaw hardware within the robotics division of OpenAI, posted on X that she was resigning from her role, while criticizing the company's haste in partnering with the Department of Defense without investigating proper guardrails. OpenAI told Engadget that there are no plans to replace Kalinowski.
Kalinowski, who previously worked at Meta before leaving to join OpenAI in late 2024, wrote on X that "surveillance of Americans without judicial oversight and lethal autonomy without human authorization are lines that deserved more deliberation than they got." Responding to another post, the former OpenAI exec explained that "the announcement was rushed without the guardrails defined," adding that it was a "governance concern first and foremost."
OpenAI confirmed Kalinowski's resignation and said in a statement to Engadget that the company understands people have "strong views" about these issues and will continue to engage in discussions with relevant parties. The company also explained in the statement that it doesn't support the issues that Kalinowski brought up.
"We believe our agreement with the
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 Apple is planning to launch at least three new "Ultra"-class devices this year, Bloomberg's Mark Gurman reports.
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These inexpensive-yet-quality VPNs keep your wallet happy without compromising speed, privacy and streaming capabilities.
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 In his newsletter over the weekend, Bloomberg's Mark Gurman said Apple was likely to announce at least some but possibly not all of the following products between March 2 and March 4: the iPhone 17e, MacBook Pros, MacBook Airs, updated entry-level iPad and iPad Air models, and a lower-cost MacBook with an iPhone chip.
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Epic Games' courtroom battle with Google is over, but it's reportedly going to affect how its CEO can speak about the tech giant for years for years to come. According to The Verge, part of the settlement terms Epic had signed has a clause stating that Epic and Sweeney will have to speak positively about Google's competitiveness and app store operations going forward. "Epic believes that the Google and Android platform, with the changes in this term sheet, are procompetitive and a model for app store / platform operations, and will make good faith efforts to advocate for the same," the clause reportedly reads.
Further, The Verge says the settlement terms between the companies will expire five years after Google is done rolling out changes to its service fees. Since Google expects to finish implementing changes worldwide by September 30, 2027, Sweeney can't speak negatively about the company until after September 30, 2032.
Sweeney is one of the most vocal critic of how Apple and Google operate their app stores, which had led to several lawsuits between the companies. He once called both Apple and Google "gangster-style businesses" that will "always continue" to be engaged in illegal practices and just pay the fine afterwards. Epic Games filed a lawsuit against Google in 2020, accusing it of illegal monopoly on app distribution and in-app billing services for Android devices. In 2023, Google lost the law
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Generative artificial intelligence (genAI) has become a focal point for many organizations over the past year, so it should come as no surprise that the technology is moving into the enterprise mobility space, including unified endpoint management (UEM).
"Generative AI is the latest trend to impact the UEM space," says Andrew Hewitt, principal analyst, Forrester. "This has been the main topic of interest in the last year. We see generative AI having impacts in multiple areas, such as script creation, knowledge-based article creation, NLP [natural language processing]-based querying of endpoint data, and help desk chatbots. All of these are considerations for inclusion within the UEM stack."
To read this article in full, please click here
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 The Apple logo is displayed at an event at the company's headquarters in Cupertino, California, U.S. September 10, 2019. REUTERS/Stephen Lam
Apple could use its now common spring event to update its cheaper smartphone. Bloomberg's Mark Gurman said in his latest newsletter that Apple is expected to showcase a third-generation iPhone SE this spring through a virtual presentation that "likely" will take place in March or April. Echoing past rumors, Gurman understood that the new SE would still stick to the iPhone 8-era design, but would add 5G and a new processor, possibly the A15 from the iPhone 13, when Apple's history of using the chip peaked of last year
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