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The new rules will go into effect after a transition period, and also require that phones meet volume-control benchmarks.
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The Federal Communications Commission has passed rules that will require all wireless calls to the 988 Lifeline to be georouted. Geographic routing ensures that attempts to reach the National Suicide Prevention Hotline for intervention services will be sent to the location where the call is placed rather than to the location of the caller's area code and exchange.
Once the rules take effect, national providers will have 30 days to implement georouting for these calls. Smaller, non-national providers have a timeline of 24 months to comply. The agency also issued a proposal that the same georouting policy be applied to texts sent to 988.
The FCC has taken several steps to expand the reach of the 988 Lifeline over the past few years. After voting to make the three-digit number the shortcut for reaching the National Suicide Prevention Hotline in 2020, the agency expanded the service to include text support in 2021. T-Mobile was one of the
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On Thursday, the FCC approved new regulations requiring all phone makers to make their handsets compatible with hearing aids. With the number of Americans 65 and older expected to balloon by nearly 50 percent by 2050, the rules will ensure those with hearing loss don't have to worry about which phones will work with their hearing aids.
"Under the new rules, after a transition period, Americans with hearing loss will no longer be limited in their choice of technologies, features, and prices available in the mobile handset marketplace," the FCC wrote in a press release.
On the flip side, the FCC also passed a requirement for hearing aid makers that effectively bans proprietary Bluetooth coupling standards in the assistive devices. So, phones must be compatible with hearing aids — and vice versa. The rule even applies to the recently approved over-the-counter hearing aids, which now include AirPods Pro 2.
Other changes include requiring all new mobile handsets sold in the US to let users raise the volume without introducing distortion. In addition, the FCC now mandates that cell phones' point-of-sale labels clarify hear
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