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In the nation's gravest hour, the country's authoritarian regime has crippled an effective response, say survivors, rescue workers and former officials.
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The group of Venezuelans, which included several families, was sent to the Hotel Santuario La Llanada, family members of those impacted said.
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A young man who was killed had planned a reunion with his mother, and a man who's missing had just called a relative minutes earlier.
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