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Nov 20, 2024
Standardized retention of critical knowledge interviews have been used to extract tacit knowledge from experienced workers to pass on to new staff and to protect the business from knowledge loss due to natural attrition.
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Nov 20, 2024
Dave McComb, CEO and co-founder, Semantic Arts, discussed how both can work in tandem during his KMWorld 2024 session "KM & Knowledge Graphs."
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Nov 20, 2024
Today's business landscape is changing faster than ever before in history. The power of inclusive engagement and collaborative curiosity cannot be overstated.
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Nov 19, 2024
At KMWorld 2024 in the Enterprise Search & Discovery track, Pari Rajaram, principal AI architect, MITRE, and Beth Lavender, chief engineer, MITRE, explained how they integrated many private MITRE datasets with ChatGPT using advanced vector search retrieval to ground the context for the chat conversation during their session, "Bringing GenAI Applications to Users."
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Nov 19, 2024
At KMWorld 2024, John Lewis, CKO, Explanation Age LLC, and, Art Murray, CEO, Applied Knowledge Sciences, Inc. and Director, Enterprise of the Future Program, International Institute for Knowledge and Innovation, presented their session, "Story Thinking: Combining Human & Artificial Intelligence."
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Nov 19, 2024
At KMWorld 2024, Information Today, Inc., announced KM & AI Summit 2025, a premiere event hosted in Scottsdale, AZ that invites professionals from all industries to discuss and explore the bustling intersection of knowledge management and AI. Planned for March 17-19 at the JW Marriott Scottsdale Camelback Inn Resort and Spa, KM & AI Summit 2025 is a must-attend event for KM professionals, AI specialists, data scientists, and business and IT leaders alike.
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Nov 19, 2024
ChapsVision, a leader in AI-enriched data processing, is announcing its acquisition of Sinequa,? a global authority in AI-powered enterprise search and retrieval-augmented generation (RAG). Along with a recent infusion of funds?totalling $90 million?ChapsVision's acquisition of Sinequa will fuel the company's growth, both in market presence and AI innovation.?
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Nov 19, 2024
KMWorld returned to the J.W. Marriott in Washington D.C. on November 19-21, with pre-conference workshops held on November 18.
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Nov 19, 2024
At KMWorld 2024, industry leaders shared their top tools, tips, and tricks for building the future workforce for KM.
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Nov 19, 2024
At KMWorld 2024 in the Enterprise Search & Discovery track, Marianne Sweeny, principal consultant, Daedalus Information Systems and Bonnie Chase, director, AI product marketing, Vespa.ai discussed, "Intelligent Search Within the Enterprise."
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Nov 19, 2024
At KMWorld 2024, Victoria Ward, co-director, Jigsaw Foresight; Bonnie Cheuk, senior director, head of business and digital transformation, AstraZeneca; and Maciej Szymaszek, senior director, global portfolio and project management, AstraZeneca discussed, "Human-to-Machine & Human-to-Human Knowledge Working" during their session.
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Nov 18, 2024
KMWorld returned to the J.W. Marriott in Washington D.C. on November 19-21, with pre-conference workshops held on November 18.
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Nov 18, 2024
Five9, provider of the Intelligent CX Platform, is launching Five9 AI Agents, the next generation of Five9 Intelligent Virtual Agents (IVA) that merges GenAI with conversational AI and natural language processing (NLP) to deliver intuitive, personalized experiences across voice and digital channels. Making highly knowledgeable, human-like interactions for chat and voice bots a reality, Five9 AI Agents reduce the number of interactions needed to be elevated to human agents while ensuring businesses retain control, flexibility, and trust over their AI deployments.?
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Nov 18, 2024
Descope, the drag-and-drop customer identity and access management (CIAM) platform, is unveiling a variety of new advancements designed to enhance the customer experiences of ecommerce and online retail companies. From newfound support for Google One Tap to a new WordPress Plugin, Descope's latest capabilities help deliver secure, personalized, and omnichannel authentication experiences to end customers, according to the company.
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Nov 18, 2024
KMWorld returned to the J.W. Marriott in Washington D.C. on November 19-21, with pre-conference workshops held on November 18.
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Nov 15, 2024
This further enables the company to provide a defensible technology strategy that leverages the right tool to solve each client's unique data challenges
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Nov 13, 2024
Parallels RAS Now extends the integration and delivery of applications from Azure Virtual Desktop to application delivery on Windows 365 Cloud PCs
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Nov 13, 2024
KM experts joined KMWorld's latest webinar, Enabling Knowledge-Based AI, to examine key components and best practices for adopting AI-enabled approaches that evolve, extend, and power knowledge systems.
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Nov 12, 2024
AI adoption as a whole is very fragmented depending on the organization, depending on the market business vertical. The real game changer of AI is embedding into those deeper systems of operations, not just surface level use cases of generate a blog, generate news. AI should be evolving with your organization, your culture, and your appetite for risk. That's where Workgrid certainly comes in. Workgrid's platform is built to meet you wherever you happen to be on that journey.
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Nov 12, 2024
dtSearch, the smart choice for text retrieval since 1991, is unveiling version 2024.02 of its enterprise and developer product line, offering an array of new features engineered to increase the speed of search for online and offline data. These product enhancements?which are paired with dtSearch's existing and extensive range of search capabilities?can? run on-prem or in the cloud.
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Nov 12, 2024
The company replaced their old telephony-driven IVR technology with Verint AI-powered IVA to deliver tangible business outcomes
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Nov 11, 2024
Versium's Dedupe allows users to compare data points across various fields
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Nov 08, 2024
An Enterprise CSP offers enterprise-grade custom AI models for driving growth
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Nov 07, 2024
The FedRAMP designation sets Keeper apart from its competitors as the best-in-class zero-trust and zero-knowledge cybersecurity solution for government agencies
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Nov 07, 2024
Exclaimer, the global leader in email signature management solutions, is unveiling a new CRM integration with HubSpot's AI-powered customer platform that seamlessly connects data, teams, and customers. This integration centers on the strategic marketing opportunities associated with email signatures, enabling marketers to deliver personalized, data-driven communication that improves contact relationships and engagement, according to Exclaimer.
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Nov 06, 2024
Experts from Shelf, Coveo, and Progress Semaphore joined KMWorld's webinar, Unlocking the Power of RAG, to speak to the nuance of extracting value from RAG at scale while mitigating its complications.
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Nov 05, 2024
This latest release leverages technologies from OpenAI, Meta, and Google
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Nov 04, 2024
We are in the earliest stages of Agentic AI, and, much like the early days of RPA and GenAI, there's a lot of excitement but also a lot of uncertainty. While the potential benefits are enormous? streamlined operations, lower costs, fewer human errors?there are equally important concerns about job displacement, bias in AI decision making, and a lack of transparency in how these systems operate.
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Nov 04, 2024
KnowledgeLake's solutions are designed to improve data accuracy, reduce operational costs, and enable faster decision-making, particularly within industries that handle large volumes of content, such as financial services, government, and healthcare.
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Nov 04, 2024
AllegroGraph is designed to seamlessly integrate?with LLMs, providing the most secure and scalable AI solution for enterprises. AllegroGraph offers a comprehensive solution platform including Large Language Models (LLMs), Vector generation and storage, Graph Neural Networks, Graph Virtualization, GraphQL, Apache Spark graph analytics, and Kafka streaming graph pipelines.
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Nov 04, 2024
There is undeniable potential in generative AI and large language models, but these tools alone come with significant gaps and challenges. AI often needs additional technologies to create guardrails around data security and response accuracy.
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Nov 04, 2024
The eGain Knowledge Hub is a rich, "whole-product" AI?knowledge solution that has created transformational value at speed and scale for Global 1000 companies and government agencies alike.
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Nov 04, 2024
We hope this list of Readers' Choice Awards winners will be a resource to help you choose wisely when looking for new solutions. As the field continues to evolve, recognizing excellence and innovation remains a constant, even as how knowledge sharing is accomplished morphs in tune with technology changes.
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Nov 04, 2024
Practicing the art of change management means accounting for organizational culture, which refers to the ingrained social norms and beliefs of an organization. It is comprised of values, belief systems, leadership styles, collective unspoken assumptions, stories, and rituals, as well as an organization's character and orientation.
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Nov 04, 2024
We can talk about these relationships as links. They're not expressed in blue underlined text, and you can't click on them. But they are the relationships among words that matter in any particular circumstance. They are the relationships that give words meaning. And as in life, those meanings are multiple and contextual. Without those relationships, there is no language.
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Nov 04, 2024
Sinoway defines GenAI as it applies to the business environment as an extension of how AI and machine learning have been used for decades, which had been primarily numeric. GenAI now allows for the same applications, but with text, video, and audio. The same tools we applied to numbers we're now applying to words. GenAI analyzes literally millions, even billions, of data-points and makes predictions about the next letter in a word, the next word of the sentence, or the next sentence in a paragraph. It then comes up with a response to answer a query. Its predictive qualities usually produce good answers, but the possibility of hallucinations, which is what incorrect predictions resulting in wrong answers are called, is worrying.
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Nov 04, 2024
Today's AI has many different flavors and architectures, along with massive amounts of memory and processing capacity. We could probably make better use of this computational power by looking at how we can improve the quality of our queries and, as a result, make better quality decisions.
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Nov 04, 2024
The ability to centralize the knowledge found in the distributed tools, repositories, and databases for KM?practitioners is the defining characteristic of today's technologies. Generative machine learning models not only play pivotal roles in managing that knowledge to make it meaningful to users, but also in enabling them to interface with it on-demand, for ad-hoc use cases.
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Nov 04, 2024
What organizations that depend on dynamic documents really need are solutions that work seamlessly across all platforms. This way, organizations can eliminate compatibility issues and reduce most?if not all?of the costs that are associated with restricted formats.
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Nov 04, 2024
KM and AI are a natural team?their combined value can only be expected to increase in the future. As AI-powered technology becomes more integrated with both daily work functions and strategic planning, enterprise knowledge will come closer to achieving its full potential.
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Nov 04, 2024
One thing is clear: The widespread adoption of GenAI will not lead to fewer knowledge jobs, but rather, it will pave the way for their growth and evolution.
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Nov 04, 2024
eGain, the AI knowledge platform for service, is unveiling the eGain AI Agent, the latest product from eGain announced at its Solve 24 conference. Designed with engagement and clarity at its core, eGain AI Agent brings true knowledge system integration to the burgeoning world of agentic AI.
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Nov 01, 2024
Spot AI, a leader in AI camera systems, is unveiling a remarkable innovation for AI application in the physical world?Video AI Agents, a platform transforming cameras from passive observers to proactive problem solvers. By infusing cameras with advanced AI technology, Video AI Agents enable cameras to identify, reason, and trigger responses to real-life incidents without requiring human intervention. This announcement is underpinned by Spot AI's recent equity funding round, having raised $31 million?bringing the company's total capital raised to $93 million.?
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Oct 31, 2024
Zone & Co, the leading provider of ERP-expanding software solutions for the CFO's office, is unveiling the Zone Data Platform, a set of solutions that centralize insights from a variety of data sources, empowering CFOs, controllers, and IT teams with an expansive understanding of their data environment. As a platform designed for back-office operations, the Zone Data Platform surfaces meaningful insights specific to the user's industry for better, more informed decision-making.?
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Oct 30, 2024
AI-powered document SDKs, low-code solutions, and a workflow automation platform deliver the building blocks to accelerate digital transformation in modern businesses
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Oct 30, 2024
Coveo, a leading enterprise AI platform that brings AI search and generative AI (GenAI) to every point-of-experience, is joining the AWS Independent Software Vendor (ISV) Accelerate Program, bringing AWS co-sell support to Coveo's range of AI search, recommendations, and generative experiences. AWS ISV Accelerate Program is a co-sell program designed to help AWS partners expand their proprietary reach by connecting ISVs with the AWS Sales organization.
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Oct 29, 2024
Transcript Genius transforms the traditional, labor-intensive process of transcript analysis by reading and analyzing transcripts
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Oct 28, 2024
AI-native cybersecurity and digital work platform integration delivers real-time threat detection and automated remediation to natively secure virtual and physical environments
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Oct 25, 2024
The Conga Advantage Platform runs in any infrastructure, delivering revenue advantage to every global enterprise at scale
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Oct 24, 2024
Features allow enterprises to gain insight from corporate data with graphical categorizations and support for Sharepoint and NAS Environments
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Oct 24, 2024
AuditBoard, the leading cloud-based platform transforming audit, risk, ESG, and InfoSec management, is debuting a series of new AI enhancements focused on bringing AuditBoard closer to its vision of delivering a modern connected risk platform. Each of these capabilities?Automated Vendor Assessments, Intelligent Staffing, and Automated Framework Updates?automate crucial yet time-consuming workflows, ensuring enterprises can effectively address today's threat landscape.
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Oct 23, 2024
The investment in Reality Defender demonstrates Accenture's strong commitment to helping clients confidently navigate the genAI driven threat landscape, mitigate financial fraud, and maintain the integrity of their digital communications
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Oct 23, 2024
New entity unlocks ROI for enterprise AI by delivering the most comprehensive and trusted industry solution in the field of knowledge graphs and semantic AI technologies
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Oct 22, 2024
Tennr, the company automating the messy, manual work holding healthcare organizations back, is announcing the completion of a Series B funding round?led by Lightspeed Ventures with participation from existing investors a16z and Foundation Capital?having raised $37 million. Bringing Tennr's total capital raised to over $61 million, the latest funding will continue to support the company's technological breakthroughs in document automation for the healthcare industry.
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Oct 21, 2024
The Stravito enterprise insights platform has enabled Delta to democratize its insights and maximize its research potential, improving the flying experience for customers and employees alike
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Oct 21, 2024
Partnership to drive growth in financial services, insurance, and healthcare through AI-enhanced solutions
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Oct 18, 2024
Ahead of the KMWorld 2024 conference in Washington DC, Ville Somppi, senior vice president, industry solutions, M-Files, and Gabriel Karawani, co-founder, Atlas by ClearPeople, joined KMWorld's special TechTalk: Top Trends to Catch at KMWorld 2024 webinar to explore innovative breakthroughs, success stories, practical advice, and real-world insights shaping the world of knowledge management.
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Oct 18, 2024
This innovative offering sets a new standard for secure digital storing, document preservation, and evidence archiving and management
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Oct 18, 2024
Together, they empower organizations to unlock the full potential of their data and teams
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Oct 17, 2024
The acquisition enables SMG to offer clients a single source for the?best of CX and BX management
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Oct 16, 2024
Microsoft Azure customers now gain access to Zoovu's product discovery platform to take advantage of the scalability, reliability and agility of Azure to launch generative AI applications
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Oct 15, 2024
FullyRamped, the AI role-play platform for sales teams, is announcing that it has raised $2.3 million in pre-seed funding led by BoxGroup, MaC Venture Capital, and NOMO Ventures with participation from Greylock and Sequoia. With this funding, FullyRamped will enhance its sales upskill AI technology, as well as expand its team and accelerate its go-to-market strategy.
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Oct 14, 2024
Omnichannel AI agents and next generation agent copilot offerings boost human and AI collaboration across workflows
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Oct 11, 2024
Slingshot, the work management platform from software company Infragistics that brings data to the center of everything teams work on, is announcing a series of new AI-powered capabilities?which range from rapid comprehension features to new dashboards, analytics democratization, and more?that transform data into actionable insights, fast. Slingshot's latest release empowers every business to make informed decisions based on the entirety of a company's data sources across departments, platforms, and channels.?
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Oct 09, 2024
Onymos, developer of solutions transforming Software-as-a-Service (SaaS) for software and application development, is debuting a new version of DocKnow, Onymos' intelligent document processing component. This latest iteration of DocKnow features the ability to integrate customers' unique large language models (LLMs), empowering organizations to extract, process, and validate data from documents with speed and precision, according to Onymos.?
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Oct 08, 2024
Domino Data Lab, provider of the leading Enterprise AI Platform trusted by the largest AI-driven companies, is unveiling Domino Governance, a solution designed to embed AI governance within data science workflows throughout the full lifecycle. As AI initiatives continue to increase in complexity, Domino Governance serves to effectively mitigate risks while driving positive business outcomes.
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Oct 08, 2024
Built on a robust unified legal technology platform, Clio Duo debuts as AI adoption rates soar
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Oct 08, 2024
CCC is developing a beta version of a new Ringgold Service to help disambiguate and validate the identity of researchers
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Oct 07, 2024
Snowflake enables the travel and hospitality industry to harness the power of the AI Data Cloud to transform operations and deliver exceptional customer experiences
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Oct 07, 2024
MicroStrategy Incorporated, a pioneer in AI-powered business intelligence, is debuting the latest iteration of MicroStrategy ONE, the fully cloud-native AI/BI platform for solving some of the world's toughest data challenges. The newest version centers on the power of generative AI (GenAI) to make enterprise data and insights more readily available to all employees, including the less-technical frontline.
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Oct 04, 2024
Netgain, the company empowering accounting teams to eliminate broken and inefficient operations and reclaim valuable time, is announcing that NetAsset?its fixed asset management software?is now enhanced to work with all enterprise resource planning (ERP) solutions. With this launch, Netgain expands the reach of NetAsset by enabling accounting teams to take advantage of a variety of efficiencies through automation and AI technology.
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Oct 04, 2024
Latest collaboration between RWS and AWS to increase efficiencies across content creation, translation, and delivery
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Oct 04, 2024
Qlik's AI-driven data integration and analytics solutions now available to U.S. government customers in ICMP
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Oct 03, 2024
Kyndryl, the world's largest IT infrastructure services provider, is announcing a set of services designed to facilitate the adoption of Copilot for Microsoft 365 as well as maximize its business impact. Microsoft Gen AI for the workplace by Kyndryl serves to drive AI adoption and business success across the workplace while delivering a robust foundation of data capabilities.
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Oct 02, 2024
Combines Salesforce Data Cloud with Zoomin's capabilities to unlock unstructured data to power AI agents?making them more personalized and context-aware in every customer interaction
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Oct 02, 2024
Algolia, the world's only end-to-end AI Search platform, is announcing the availability of its latest iteration of Crawler, a data ingestion tool redesigned to more rapidly and easily ingest data into Algolia AI Search. Able to scan web pages of any size, the next-gen Crawler streamlines web scraping while minimizing the time it takes to configure and maintain the process of data ingestion.
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Oct 01, 2024
MOSTLY AI, a pioneer in structured synthetic data, is unveiling a new synthetic text functionality that preserves the privacy of proprietary data assets for training AI models. This capability enables organizations to leverage a vast range of text data?such as emails, customer support transcripts, chatbot conversations, and more?to train and fine-tune large language models (LLMs) without risking a privacy breach.?
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Sep 30, 2024
Everything is built so that GTM teams can unlock growth for their businesses
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Sep 27, 2024
Joining the UN Global Compact marks 10 years of Qlik's commitment to empowering nonprofit partners to further their missions with award-winning software
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Sep 26, 2024
Redbird, the AI-powered, conversational business intelligence (BI) platform that helps enterprises easily automate and unify their data analytics and reporting work in minutes, is bringing its AI product to market. Aiming to disrupt the prevalence of inaccurate, unsecure, and rigid chat-based BI solutions, Redbird's AI chat platform specializes in deep, contextual, democratized analytics to help power complex data ecosystems.?
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Sep 25, 2024
Salesforce is introducing new Data Cloud innovations that advance an organization's ability to transform the customer experience using data and?AI.
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Sep 24, 2024
Crelate Co-Pilot is an AI assistant that empowers staffing and recruiting professionals with advanced capabilities
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Sep 23, 2024
With one powerful API, Deepgram gives organizations the ability to easily create LLM-powered AI agents that listen and speak with the same intelligence and sound quality that a person can
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Sep 23, 2024
Onspring, a leading no-code SaaS GRC automation software, is debuting Onspring Third-Party Risk Management (TPRM), a comprehensive and agile set of features designed to secure third-party business relationships throughout their lifecycles. Promoting effective onboarding, assessment, analysis, and response workflows, Onspring TPRM delivers third-party intelligence that empowers business leaders to adopt risk-based decision making.
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Sep 20, 2024
In KMWorld's latest webinar, Revolutionizing Document Workflows With AI, speakers DeeDee Kato, vice president of corporate marketing at Foxit, and Craig Le Clair, VP, principal analyst at Forrester Research, examined the state of document processes today, along with its many challenges, and how AI and automation may be able to transform it.
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Sep 20, 2024
X-Stream enables knowledge-as-a-service, bringing together powerful tools, connectors, and controls for enterprises to build their own AI applications
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Sep 19, 2024
The new capabilities represent a paradigm shift in how assembly and maintenance procedures are completed
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Sep 18, 2024
Eve, the AI-native company helping plaintiff lawyers work on their cases more efficiently, is debuting new legal drafting features powered by AI Agent capabilities. The new Blueprint and In-Line Editing tools center precision, efficiency, and personalization while empowering legal teams in drafting complaints, demand letters, and discovery responses, according to Eve.
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Sep 18, 2024
Since migrating to MongoDB Atlas, Toyota Connected has increased efficiencies in everything from its infrastructure to its call center
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Sep 17, 2024
Haystack, a leading modern intranet provider, is announcing that Google Cloud's Vertex AI search will be integrated into Haystack workspaces, making the process of finding knowledge, people, and resources easier and more intuitive for Haystack users.
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Sep 16, 2024
Foursquare, the industry-leading platform for all things geospatial, is debuting Sales Impact, a new capability for Foursquare Attribution, the solution for measuring marketing campaign success. Sales Impact introduces the ability to report on visitation and purchase data through a unified methodology and user interface, empowering marketers to uplevel the value received from measuring customer journeys.
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Sep 16, 2024
Canto, a leading provider of digital asset management (DAM) software, is announcing its acquisition of Image Relay, a SaaS company developing solutions that unite DAM and product information management (PIM). Combining each companies' respective technologies, Canto aims to transform the way organizations derive value from digital content.
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Sep 13, 2024
Jabra launches Jabra ClearSpeech, an AI-driven solution to enhance speech on calls, helping professionals to increase focus on the conversation
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Sep 12, 2024
Xactly launches Unified Intelligent Revenue Platform marking next phase of product evolution
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Sep 12, 2024
Coveo, the leading enterprise AI platform that brings AI search and generative AI to every point-of-experience, is unveiling a new integration with Salesforce Data Cloud designed to improve data access across the Salesforce ecosystem.
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Sep 12, 2024
Quadient's digital automation platform will help design, create, and seamlessly manage thousands of daily customer communications
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Sep 11, 2024
Reveille Software (Reveille), a leader in management and monitoring solutions for Intelligent Process Automation-based applications, is unveiling Reveille Sentry for Microsoft 365 (M365), a solution designed to increase the control and observability of M365-based intelligent automation platforms. Citing a critical management gap for enterprises and Managed Service Providers (MSPs), Reveille's latest offering delivers broader observation coverage for M365 tools.
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Sep 11, 2024
Coveo's new API allows companies to accelerate their GenAI success by integrating their own LLMs with Coveo's advanced retrieval technology
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Sep 10, 2024
By utilizing Google Cloud's robust infrastructure alongside PowerAPI's suite of commerce modules and APIs, any company, service, or network can digitize and support their merchants worldwide
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Sep 09, 2024
The citizen developer movement was heralded as a revolution. Like most revolutions, things have sometimes gone differently than planned. The logic is sound, empowering those who know the business best to build the tools and systems needed to do their job. Ah, if only things were that simple ?
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