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Mar 31, 2025
Autonomous spreadsheet that leverages AI automation to complete common analysis and operations-focused workflows
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Mar 28, 2025
Solutions empower businesses to transform contracts into strategic assets with AI, surfacing critical insights, obligations, and risks
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Mar 27, 2025
The company's solution powers many of the world's largest consumer platforms
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Mar 27, 2025
Stack Overflow, the company empowering developer communities to discover the information, answers, and learning opportunities they need, when they need them, is debuting a new connector for Microsoft Graph that makes content from Stack Overflow for Teams more accessible within the Microsoft 365 ecosystem.
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Mar 26, 2025
The collaboration optimizes inventory processes, boosting efficiency, profitability, and customer satisfaction
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Mar 26, 2025
Next Generation Co-authoring capability eliminates friction and inefficiencies while letting customers stay in total control, driving maximum productivity
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Mar 26, 2025
Observe.AI, the leading AI Conversation Intelligence platform for contact centers, is announcing the general availability of VoiceAI agents, a solution for delivering human-like conversations with AI agents capable of demonstrating empathy, listening skills, and critical thinking.
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Mar 25, 2025
AWS is announcing that Amazon Q in QuickSight?AWS' generative AI (GenAI) assistant for QuickSight?now offers the ability for any employee, regardless of technical expertise, to perform high-quality data analysis through the use of natural language.
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Mar 25, 2025
Relativity, the company making software to help users organize data, discover the truth, and act on it, is announcing the general availability of Relativity aiR for Review in RelativityOne Government, a FedRAMP-authorized generative AI (GenAI) solution designed to accelerate and improve the quality of document reviews.
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Mar 24, 2025
Proofpoint Inc., a leading cybersecurity and compliance company, is announcing that through an expanded global partnership with Microsoft, Microsoft Azure will serve as the trusted cloud infrastructure foundation from which Proofpoint's human-centric security innovations will be built upon.
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Mar 24, 2025
Systran, a pioneer in AI-driven language translation, and Sinequa, a leader in enterprise search?both part of the ChapsVision Group?are debuting their AI-powered legal search assistants and translation platform.
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Mar 21, 2025
NICE, a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center and beyond, is unveiling a new, end-to-end automation solution for customer service?the CXone Mpower Orchestrator.
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Mar 21, 2025
Qualtrics, the leader and creator of the experience management category, is announcing Experience Agents, AI-powered autonomous agents that interact directly with customers and employees.
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Mar 20, 2025
Stravito, the AI-powered knowledge management solution that enables teams in global organizations to extract and use insights for critical decision-making, is debuting several new enhancements for its generative AI (GenAI) tool, Stravito Assistant?the conversational assistant that turns knowledge into action at scale.
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Mar 20, 2025
Wiz and Google Cloud are fully committed to continue supporting and protecting customers across all major clouds, helping keep them safe and secure wherever they operate
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Mar 19, 2025
eGain, the leader in AI knowledge management, is debuting eGain AI Agent for Contact Center, radically simplifying and improving the performance of agents in contact centers.
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Mar 19, 2025
Unlocking the potential of AI to transform enterprise knowledge management and the road ahead.?
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Mar 18, 2025
Brightspot, a leader in content management and orchestration, is announcing that its content management platform is now available through the AWS Marketplace for the U.S. Intelligence Community (ICMP).
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Mar 18, 2025
Ashu Roy, eGain CEO, began his keynote address at the KM & AI Summit by saying how excited he was about AI and KM.
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Mar 18, 2025
Timothy Tiryaki, in his opening keynote at the KM & AI Summit, focused on AI as a transformative force and suggested a different mindset is necessary.
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Mar 17, 2025
Kim Glover, Director, Communications Change Management, TechnipFMC, will lead two sessions at this year's KM & AI Summit?'Cooking With KM: Knowledge Sharing & Building Skills,'"and "Storytelling for Collaboration & Change"?exploring how "human-in-the-loop" concepts reflect and affirm the broader purpose of AI, technology, and KM itself.
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Mar 17, 2025
Knowledge transfer, collaboration, communities of practice can all be associated with following, creating, and learning from recipes.
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Mar 14, 2025
GlobalData Plc, a leading data, insight, and technology company, is announcing its acquisition of Ai Palette, an AI-powered consumer insights platform, with the goal of helping Consumer Packaged Goods (CPG) brands make smarter, data-driven decisions with speed and accuracy.?
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Mar 14, 2025
Digitech Systems, the most trusted choice for intelligent information management and business process automation, is unveiling Sys.tm Flows and Sys.tm Intelligence, two new tools designed to enhance the Sys.tm information management platform's automation capabilities.
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Mar 13, 2025
AI-powered condition-based search allows enterprises to locate information faster, saving valuable time and resources
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Mar 13, 2025
The only platform to consolidate seller productivity and forecasting precision to run all enterprise revenue workflows, end-to-end
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Mar 11, 2025
Google and Meta alumni founded Auxia to give marketing teams the same AI capabilities used by tech giants without requiring specialized data science teams
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Mar 10, 2025
Low code/no code platform provider simplifies revenue recognition, integrating financial systems and offering greater pricing and packaging flexibility to customers
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Mar 10, 2025
There is a way you can supercharge an LLM and get far superior results, and it's fast.
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Mar 10, 2025
KM makes problem-solving reusable by rendering enterprise knowledge orderly, searchable, accessible, and compliant. Even in the midst of the most revolutionary of technologies?which many would say the ubiquity of language models heralds?the fundamentals of having vertical-specific solutions, meta-data models, workflows, and processes are ultimately what makes knowledge?reusable.
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Mar 10, 2025
By breaking down traditional information silos and offering a unified, intuitive platform where employees?can access, share, and leverage critical knowledge effortlessly, we empower users with insights tailored to their specific roles and tasks. This ensures that the right information reaches the right people at the right time.
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Mar 10, 2025
AI's favoring of induction over deduction is the root of its power, for it lets it deal with the specifics that bedevil the application of broad major premises.
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Mar 10, 2025
Search has proved to be a conundrum for many organizations, but the advent of new techniques and better integration into KM platforms will prove to be a driver for greater adoption.
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Mar 10, 2025
Upland Knowledge offers two AI-powered knowledge management solutions, RightAnswers and Panviva, that are designed to empower organizations across diverse industries. Leveraging generative answers and AI-powered search, we help overcome these challenges by centralizing information, ensuring its accuracy, and making it readily accessible to agents.
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Mar 10, 2025
The manufacturing sector is at a crossroads. While investments in new technologies and infrastructure are essential, they must also be utilized to preserve and share institutional knowledge. By adopting a comprehensive KM strategy that includes centralized data management, digital innovation, and a culture of knowledge sharing, manufacturers can safeguard their expertise and secure long-term success.
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Mar 10, 2025
Employees waste valuable time searching for documents?and navigating disjointed systems, leading to frustration and inefficiency. MangoApps provides a single source of truth, powered by AI, to ensure every worker can instantly access what they need, regardless of role or location.
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Mar 10, 2025
Looking forward to 2025 and beyond, the synergy between KMS and LLMs will drive significant advancements in organizational experiences. By leveraging the strengths of both technologies, organizations can expect enhanced efficiency, better decision-making, and more innovative solutions to complex problems.
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Mar 10, 2025
In 2025, you need enterprise intelligence?dynamic, AI-powered knowledge orchestration that connects critical insights across your entire organization in real-time.
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Mar 10, 2025
Access works across the information?lifecycle to securely scan/digitize, index,?store, and dispose of documents.
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Mar 10, 2025
We're moving into an era where AI-driven content operations will?be the norm, not the exception. Organizations will shift from basic automation to intelligent content orchestration, where AI systems don't just process content but understand and adapt it in real-time across multiple channels and markets.
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Mar 10, 2025
Successful customer service automation with GenAI requires a strong foundation of integrated knowledge management. Investing in a modern knowledge hub to power GenAI projects will help you meet aggressive operational cost reduction and CX goals.
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Mar 10, 2025
Make sure your knowledge management system fulfills all these requirements for effective content processing so that users (and your organization) reap maximum benefits from your KM investment.
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Mar 10, 2025
Infusing AI into the enterprise content ecosystem gives your organization the power to search, find, discover, reuse, repurpose and rebirth content?including unstructured content?in ways like never or simpler before. It automates content processes that drive productivity, safeguard content compliance and accelerate results with impactful content that engages your audience.
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Mar 10, 2025
The importance of innovation and creativity in KM cannot be overstated. In many respects, AI and other emerging technologies have cemented the importance of KM within organizations, making KM a "must have" rather than a "nice-to-have" vehicle for knowledge sharing and organizational success. Companies on this list are wonderful examples of how they help organizations unlock the power of knowledge. They stand out in the KM field, and we applaud their accomplishments.
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Mar 10, 2025
Although large bodies of research have identified mind-body-environment connections, much of this research remains untapped and underutilized.
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Mar 10, 2025
Whether you're starting with strategy development or ready to implement AI solutions, our expertise spans from tacit knowledge capture to the design and development of enterprise-level AI, ensuring your organization achieves its KI goals.
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Mar 10, 2025
What is inarguable is the fact that enterprise SaaS is incredibly profitable and, by default, incredibly expensive to use over time.
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Mar 10, 2025
It's critical to provide the right resources for effective knowledge transfer. This not only includes the time and space to learnbut also change management elements such as rewards and recognition to motivate both sources and recipients.
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Mar 10, 2025
The platform enables teams to handle all security incidents at unprecedented scale while maintaining the highest standards of investigation and documentation
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Mar 10, 2025
Microsoft is debuting two new agents purpose-built for enhancing sales workflows. These agents?Sales Agent and Sales Chat?aim to transform the business process of sales with innovative automations and actionable information.
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Mar 10, 2025
ServiceNow's agentic AI and automation strengths plus Moveworks' front-end AI assistant and enterprise search technology to accelerate enterprise AI adoption and innovation
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Mar 07, 2025
You may not realize it, but there's much to learn about KM from the world around us?both in the natural and interpersonal sense. Examining these systems, from the buzzing of bee hives to the way our personhood has always shaped knowledge sharing, bears compelling insights for KM.
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Mar 06, 2025
In KMWorld's latest webinar, In AI, Content is King. But Finding and Leveraging It Is the Real Challenge, Nimit Mehta, CEO, TopQuadrant, and Laurie Nelsen, semantic solutions engineer, TopQuadrant, explained how through the power of knowledge graphs, a top ecommerce company was able to achieve a robust content management strategy capable of fueling AI technologies.
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Mar 06, 2025
The funding will be used to develop new initiatives, strengthen Quantexa's platform innovation, and drive further growth in North America
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Mar 05, 2025
The multi-modal combination delivers deeper learning and insights, Graph RAG for smarter AI, and super fast response times
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Mar 05, 2025
Talkdesk unlocks the transformative value for providers and payers
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Mar 04, 2025
This launch provides companies of all sizes a simple, secure way to manage AI agent workflow over unstructured data
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Mar 03, 2025
Reltio Lightspeed Data Delivery Network delivers seamless digital experiences and real-time engagement
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Mar 03, 2025
Cresta, the leading contact center AI platform for human and AI agents, is announcing that its AI Agent platform?a CX solution for delivering human-like conversational experiences?has demonstrated significant success in its deployment with Brinks Home, a home security provider.
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Mar 03, 2025
Cresta, the leading contact center AI platform for human and AI agents, is announcing that its AI Agent capability?a CX solution for delivering human-like conversational experiences?has demonstrated significant success in its deployment with Brinks Home, a home security provider.
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Feb 28, 2025
Experts from Acrolinx joined KMWorld's webinar, Is Your Knowledge Content Ready for AI-Powered Agents? Key Strategies to Optimize for Large Language Models (LLMs), to discuss how to best prepare your content repositories for the benefits?and risks?of AI agents.
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Feb 28, 2025
New alliance enables Deloitte Digital and Genesys to create a holistic, customer-centric approach that combines technology, data, and human understanding
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Feb 28, 2025
Crawford Technologies, a leading provider of innovative document solutions that streamline, improve, and manage customer communications, is announcing the availability of its document accessibility solution, AccessibilityNow SmartSetup. Capable of automating the process of making transactional documents more accessible with the power of AI, AccessibilityNow SmartSetup assists enterprises in more efficiently meeting their accessibility requirements.
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Feb 27, 2025
There's a lot of trepidation when dealing with AI, and for good reasons. However, the key to utilizing the tech is to work with it, not against it.
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Feb 26, 2025
Vertex e-Invoicing solution enables businesses to automate accounts payable and accounts receivable transactions, streamline indirect tax reporting, and reconcile VAT filings
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Feb 25, 2025
Partnership highlights Teleperformance's growth strategy of pursuing investments in advanced artificial intelligence to deliver enhanced customer experience management services
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Feb 25, 2025
Foxit, a leading provider of innovative PDF and eSignature products and services, is debuting multi-document analysis for its AI Assistant feature within its mobile app for iOS and Android.
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Feb 24, 2025
AI-Powered Experience Orchestration leader and leading business communications provider collaborate to help large enterprises accelerate customer experience innovation
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Feb 24, 2025
Lucidworks, the leading provider of AI search and discovery solutions, is unveiling Commerce Studio and Analytics Studio, two new solutions that make advances in the merchandising and analytics space.
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Feb 21, 2025
Acquisition reinforces Yext's leadership in digital presence management
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Feb 20, 2025
Foxit, a leading provider of innovative PDF and eSignature products and services, is debuting two new powerful PDF processing tools, Foxit PDF SDK for Desktop 10.1.0 and Foxit PDF Conversion SDK 2.1.0.
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Feb 20, 2025
As law firms face increasing InfoSec threats, NopalCyber delivers premier yet affordable protection and compliance solutions to US firms of all sizes
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Feb 20, 2025
Bureau of Fire Investigation for largest fire department in the U.S. will leverage NICE technology to investigate and bring cases involving suspicious fires to resolution faster
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Feb 19, 2025
The acquisition empowers AI teams to intelligently and cost-effectively develop and manage agentic AI across compute environments
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Feb 18, 2025
New suite of products designed to increase visibility, accelerate ROI, and drive efficiencies for United States federal agencies
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Feb 18, 2025
At this year's KM & AI Summit, Seth Earley, CEO of Earley Information Science and author of The AI Powered Enterprise, will break down what makes AI work?and work successfully?in his session, "Building a Knowledge Architecture for Retrieval-Augmented Generation (RAG)."
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Feb 14, 2025
T3 Search seamlessly integrates with ethical walls application, iManage SPM in the cloud now, while integration with Intapp Walls is planned for Q2 2025
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Feb 13, 2025
The funding will accelerate the company's global expansion and drive the advancement of its AI-powered product innovation
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Feb 12, 2025
Businesses will now have access to a network of skilled gig workers in regions where other global providers have limited local presence
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Feb 12, 2025
Smarsh, the global leader in communications data and intelligence, is announcing its acquisition of CallCabinet, a pioneer in cloud-native compliance call recording and analytics technology.
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Feb 11, 2025
Innovative platform and white box AI capabilities affirm Agiloft as a leader in data-first contract lifecycle management
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Feb 10, 2025
LibreOffice 25.2 is a new major release of the free, volunteer-supported office suite for Windows (Intel, AMD, and ARM), macOS (Apple Silicon and Intel), and Linux
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Feb 10, 2025
Ashu Roy, chairman and CEO of eGain, will share how leading clients are accelerating knowledge creation and curation, along with improving search success rates while driving down costs, during his KM & AI Summit keynote, "AI Knowledge for Customer Service Success"
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Feb 07, 2025
The move promises to make bookings simple, automated, and connected across channels
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Feb 06, 2025
Transforming the global pharmaceutical landscape with AI-driven innovation and sustainability
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Feb 06, 2025
The collaboration empowers MSPs to enhance productivity, scalability, and security for SMBs worldwide
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Feb 05, 2025
Wavelytics empowers its users with a curated data warehouse, seamless and actionable insights, and access to top industry KPIs
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Feb 04, 2025
This added capability showcases Veritext's commitment to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry
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Feb 03, 2025
Cloudflare, Inc., the leading connectivity cloud company, is debuting a solution that radically streamlines the process of tracking image lineage, from how it was created to who created it, as well as any edits or resizes.
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Feb 03, 2025
KMWorld's latest webinar, GenAI Success Begins with Content: 5 Strategies For Accuracy & Precision, gathered experts from Coveo to examine the ways to curate, optimize, and index content to best support GenAI projects within the enterprise.
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Feb 03, 2025
During his KM & AI Summit session, "Enterprises With AI Action: Industry Insights," John Chmaj, senior director, KM strategy, Verint, will explore how the new knowledgebase requires us to rethink how we add, access, and present content in the age of GenAI.
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Jan 31, 2025
LexisNexis Legal & Professional is accelerating the research and decisioning intelligence capabilities of its proprietary search technology, Nexis AI, enabling users to leverage conversation-based search across the Nexis AI repository of licensed news publications and corporate data.
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Jan 30, 2025
Kore.ai, a global leader in enterprise AI, is debuting AI for Process, a no-code, agentic AI platform designed to streamline knowledge-intensive, complex business processes.With AI for Process, enterprises can quickly build, deploy, and manage custom AI agents, or Agentic Apps at scale, that can understand context, make complex decisions, and more.
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Jan 29, 2025
Cloud ERP provider introduces Acumatica Labs, AI Studio, and industry-specific functionality
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Jan 29, 2025
Frank Taliano, senior director, product management at M-Files, and Joseph Rini, director product management at Market Logic Software, joined KMWorld's webinar, Building a KM Foundation for AI to evaluate best practices and strategies for laying the KM groundwork crucial toward enabling the effective, responsible usage of AI.
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Jan 28, 2025
T3 knowledge management solution is now accessible in the European Union, United Kingdom, and United States, via Microsoft Azure
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Jan 28, 2025
Leostream Corporation is unveiling Leostream Privileged Remote Access, a new service for managing and securing enterprise resources accessed by third-parties, including external contractors, service providers, and other non-employees.
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Jan 27, 2025
Unlock the future of innovation and knowledge management at the KM & AI Summit in Scottsdale, Arizona, March 17-19, 2025.
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Jan 24, 2025
Cresta adds new agentic AI capabilities to enable businesses to ask questions in natural language and unlock new insights from customer conversations
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Jan 24, 2025
Ikigai Labs is debuting its Demand Forecasting and Planning solution, an AI-powered offering that enables enterprises to predict demand for products with high accuracy.
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