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Verizon is offering a very small mea culpa after Wednesday's massive outage, which drew more than 1.5 million reports on Downdetector and lasted hours. The carrier posted on X that it will offer a $20 credit, but customers must redeem it in the myVerizon app.
"This credit isn't meant to make up for what happened. No credit really can," the company wrote. "But it's a way of acknowledging your time and showing that this matters to us." Incensed customers have largely replied with incredulity, both at the miniscule amount, and that it isn't being applied automatically.
Engadget has reached out to Verizon seeking clarity on whether this credit can be claimed by contacting the carrier or only through the app. We will update this piece if we hear back.
This article originally appeared on Engadget at https://www.engadget.com/mobile/how-to-claim-verizons-20-credit-for-wednesdays-service-outage-171909695.html?src=rss
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 Verizon today announced it will be offering customers a $20 account credit after a major outage on Wednesday, and action is required to receive it.
— Verizon News (@VerizonNews) January 15, 2026
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Subway Surfers was the most downloaded game of the 2010s, so the sequel has some big shoes to fill.
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A Windows launch isn't the end a process — it's really just the beginning. As with Windows 10, Microsoft continually works on improving Windows 11 by fixing bugs, releasing security patches, and occasionally adding new features.
In this story we summarize what you need to know about each update released to the public for the most recent version of Windows 11 — currently version 23H2. For each build, we've included the date of its release and a link to Microsoft's announcement about it. The most recent updates appear first.
The easiest way to install updates is via Windows Update. Not sure how? See "How to handle Windows 10 and 11 updates" for full instructions. Note that Windows 11 version 23H2 is being released as a phased rollout and may not be available to you in Windows Update yet.
To read this article in full, please click here
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