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Enterprise AI deployments are?only as good as the knowledge that feeds them. Knowledge Managers relying on manual KM processes will find themselves unable to keep pace with the demands of AI-powered customer engagement. Knowledge Automation provides the solution?a continuously optimized, trusted knowledge layer powering both human agents and AI.
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AI's impact on KM strategy is omnipresent and includes recognizing its potential, particularly for enhancing existing knowledgebases and automating existing processes, while acknowledging the critical role of accurate, clean data to which organizations have access. Consider it a two-way street when setting organizational strategies.
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There could be even more 3D-printed Apple products coming in the future. According to Bloomberg's Mark Gurman, Apple is exploring ways to 3D print aluminum to make the manufacturing processes for iPhones and Apple Watches more efficient.
Gurman reported that this new production process could specifically change how Apple makes its watch casings as well as iPhone enclosures. It's not the first time Apple has tapped into 3D printing, since both the Apple Watch Ultra 3 and Series 11 were partially built with 3D-printed titanium that's 100 percent recycled. More recently, Apple used its 3D printing process to create the titanium USB-C port for the iPhone Air, which was touted as thinner, stronger and more environmentally friendly.
While Apple is reportedly only looking into 3D-printed aluminum right now, it could possibly result in an overall cheaper manufacturing process and lower starting prices for iPhones. Looking at Apple's just-announced
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 Apple's second-generation MacBook Neo will launch in 2027 and could feature a touchscreen, according to analyst Ming-Chi Kuo.
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 Apple is planning to launch at least three new "Ultra"-class devices this year, Bloomberg's Mark Gurman reports.
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Epic Games' courtroom battle with Google is over, but it's reportedly going to affect how its CEO can speak about the tech giant for years for years to come. According to The Verge, part of the settlement terms Epic had signed has a clause stating that Epic and Sweeney will have to speak positively about Google's competitiveness and app store operations going forward. "Epic believes that the Google and Android platform, with the changes in this term sheet, are procompetitive and a model for app store / platform operations, and will make good faith efforts to advocate for the same," the clause reportedly reads.
Further, The Verge says the settlement terms between the companies will expire five years after Google is done rolling out changes to its service fees. Since Google expects to finish implementing changes worldwide by September 30, 2027, Sweeney can't speak negatively about the company until after September 30, 2032.
Sweeney is one of the most vocal critic of how Apple and Google operate their app stores, which had led to several lawsuits between the companies. He once called both Apple and Google "gangster-style businesses" that will "always continue" to be engaged in illegal practices and just pay the fine afterwards. Epic Games filed a lawsuit against Google in 2020, accusing it of illegal monopoly on app distribution and in-app billing services for Android devices. In 2023, Google lost the law
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Generative artificial intelligence (genAI) has become a focal point for many organizations over the past year, so it should come as no surprise that the technology is moving into the enterprise mobility space, including unified endpoint management (UEM).
"Generative AI is the latest trend to impact the UEM space," says Andrew Hewitt, principal analyst, Forrester. "This has been the main topic of interest in the last year. We see generative AI having impacts in multiple areas, such as script creation, knowledge-based article creation, NLP [natural language processing]-based querying of endpoint data, and help desk chatbots. All of these are considerations for inclusion within the UEM stack."
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 The Apple logo is displayed at an event at the company's headquarters in Cupertino, California, U.S. September 10, 2019. REUTERS/Stephen Lam
Apple could use its now common spring event to update its cheaper smartphone. Bloomberg's Mark Gurman said in his latest newsletter that Apple is expected to showcase a third-generation iPhone SE this spring through a virtual presentation that "likely" will take place in March or April. Echoing past rumors, Gurman understood that the new SE would still stick to the iPhone 8-era design, but would add 5G and a new processor, possibly the A15 from the iPhone 13, when Apple's history of using the chip peaked of last year
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