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Enterprise Application News
Aug 10, 2020

Apple finally releases first macOS 'Big Sur' public beta
Apple last week released the first public beta of its upcoming upgrade, macOS 11, aka "Big Sur."

Previously, Apple had said it would deliver the public beta - a preview available to anyone, not just registered developers - in July. The Cupertino, Calif. company missed that month, perhaps signaling that it will issue the final code later in the year than has been its habit.

[ Further reading: 28 keyboard shortcuts Mac users need to know ] To obtain the preview, Mac users must enroll with Apple's beta program - Apple ID required - then install the upgrade (using About this Mac Software Update from the Apple menu).

To read this article in full, please click here



Enterprise Application News
Aug 10, 2020

COVID-related IT job losses mount in U.S. as outbreak continues
Coronavirus spikes in parts of the U.S. in July have worsened hiring conditions for IT professionals, and management consulting firm Janco Associates now doesn't expect any rebound in hiring until late this year or early in 2021.

Janco now estimates that just 25,000 new IT jobs will be created in 2020; there are now more than 163,000 fewer tech jobs than a year ago. In July alone, another 10,900 IT positions disappeared, the company said.

"We have found that a number of companies have already shuttered their doors or are expanding layoffs that impact the IT job market," Janco CEO Victor Janulaitis said in a statement. "This includes oil and gas drillers like Whiting Petroleum and Diamond Offshore, retailers like J Crew, manufacturers like Briggs & Stratton, and grocers like Dean and DeLuca. As a result, IT professionals working for those companies are looking for new employment opportunities.

To read this article in full, please click here



Enterprise Application News
Aug 10, 2020

It's Patch Tuesday time. Make sure to have auto updates paused.
If you want to join the ranks of the unpaid beta testers, please go right ahead. Don't do anything and Patch Tuesday will find you. Make sure you tell us about any problems on AskWoody.com.

Every month we see the same pattern: Microsoft releases its Patch Tuesday regimen; the blogosphere flies into a frenzy about security holes that have to be patched right away; the patches bring bugs; the screams of imminent doom disappear as folks realize it takes a while - sometimes quite a while - for the security holes to turn into real, live exploits.

To read this article in full, please click here



Enterprise Application News
Aug 10, 2020

How AI on Apple Silicon will help the enterprise
Apple's senior vice president for AI and Machine Learning, John Giannandrea, has said he thinks machine learning will transform every part of the Apple experience in the coming years. How might this impact your business?

What about on-device Grammarly? Grammarly is invaluable, but the one thing I don't like about it (and a good reason for enterprises to forbid its use) is suspicion concerning what happens to what is written as it passes through the system.

To read this article in full, please click here



Enterprise Application News
Aug 10, 2020

Memory-Lane Monday: So much savings!
VP of development has a brainstorm for saving $40,000 a year: just move a production system to a development machine, reports a pilot fish on the scene.

Says fish: "I immediately contacted the database administrator and told him this was a very bad idea. The DBA said, ‘Of course, I know this! I told the VP we shouldn't do it. But orders are orders.'"

So the DBA moves the production system for one of the company's biggest clients onto the development server, and everything runs smoothly.

For about two weeks.

"Then," says fish, "one of the developers wrote an application that spawned database jobs, in order to break up a large body of work into smaller chunks. But there was a small bug in his application, and when he launched it on the development server, it immediately ran a number of jobs, each of which in turn launched more jobs, until there were thousands of jobs running simultaneously.

To read this article in full, please click here



Enterprise Application News
Aug 10, 2020

AI and machine learning: Powering the next-gen enterprise
IT leaders are already starting to reap the rewards promised by AI and machine learning -- and a recent survey reveals half are considering greater investment as we hit economic headwinds.

Enterprise Application News
Aug 10, 2020

AI at work: Your next co-worker could be an algorithm
From the heavy machinery of the industrial revolution to the computer age of digitization and, recently, the rapid advances in artificial intelligence, technological advances often raise the spectre of job losses. But experts believe that as well as replacing jobs, AI systems are set to augment human efforts, improving efficiency and reducing the burden of more arduous tasks that can be offloaded to intelligent algorithms.

This means humans cooperating and interacting directly with AI. "For those of us who do not lose our jobs to automation, we are going to be working with increasingly intelligent software, side-by-side," said J.P. Gownder, vice president and principal analyst at research firm Forrester. "It is going to become applicable to almost every kind of business process you can imagine."

To read this article in full, please click here

(Insider Story)

Enterprise Application News
Aug 07, 2020

Tech event calendar 2020: Upcoming shows, conferences and IT expos


Tech Events Event Description Starts Ends Location Google Cloud Next '20 (Online only) Google Cloud Next is where the company announces the latest updates to the Google Cloud Platform. The conference also offers educational, networking and hands-on opportunities for its more than 10,000 attendees. This year it will feature online offerings every Tuesday, and runs from July 14 though Sept. 8. 2020-07-14 2020-09-08 San Francisco, CA CIO 100 This event (and awards ceremony) allows CIOs and IT leaders from various industries to meet, share ideas and strategy and prepare for future business growth. 2020-08-17 2020-08-19 Rancho Palos Verdes, CA Oracle OpenWorld Oracle's annual convention brings together IT management, business decision-makers and line-of-business end users. Typically, the conference includes keynotes from leadership at Oracle and from other partner organizations. More 2,500 additional sessions and workshops focus on other IT and business-related topics. 2020-09-21 2020-09-24 Las Vegas, NV

Enterprise Application News
Aug 07, 2020

The new Lenovo connected PC and Workspot: Closing in on a cloud desktop future
Editor's note: Most of the vendors mentioned are clients of the author.

If you've been following me, you know I believe we're quickly moving to a cloud-based desktop and a solution that better combines what we once had with terminals and what we currently need in terms of desktop control and performance. But until now, getting a demo on my hardware to see if latency problems can be addressed has been problematic. 

[ Related: Remote working, now and forevermore? ] This week, Workspot offered me access just as I received the latest connected PC notebook from Lenovo - the Flex 5G. It's the closest to what is likely the ideal mobile cloud client short of a dedicated device. 

To read this article in full, please click here



Enterprise Application News
Aug 07, 2020

Flashback Friday: Huh, you know what really bothers me?
Junior IT pilot fish gets simple duties like taking care of network and node issues that occur at this manufacturing plant.

One afternoon, he gets the word that one node cannot connect to the network-attached storage unit and retrieve files, so he takes his netbook to the NAT, checks the Cat 5 cable and sees that it too is not getting a connection on the network.

No other computers seem to have problems, so fish concludes the trouble is with the cable. He replaces the cable's connectors, and reattaches the cable to a different port on the switch.

Problem solved — right?

Next morning, when fish arrives at work, he has a new trouble ticket: Another computer from the same segment has the same issue as the day before.

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Enterprise Application News
Aug 07, 2020

25 top tips for Google Keep on Android
I really need to upgrade my brain's internal storage.

I'm only partially kidding: Just like a hard drive, I'm pretty sure my mind reached maximum capacity at some point in the past decade. The only way I can remember anything these days is by making and maintaining a million notes, both physical and digital. (My wife can confirm this: "I told you that a week ago" is an all-too-common phrase 'round these parts.)

I'm still waiting for Western Digital to start selling SSD implants for the noggin, but in the meantime, Google Keep has become my repository for notes of the non-sticky variety. I like it because it's simple to use and yet packed with features that make my life easier on both a professional and a personal level. Plus, it works as well on my desktop computer or Chromebook as it does on my Android phone — and I can seamlessly move from one device to the next and know all my notes will always be synced, current, and available wherever I need 'em.

To read this article in full, please click here



Enterprise Application News
Aug 06, 2020

Microsoft pegs savings from Edge, Office 365 search as high as $43M
Companies that use Microsoft Search, the Bing-powered search platform designed to sniff out internal corporate information, can save between $15 million and $43 million over the course of three years, Microsoft claimed.

Microsoft made this assertion - backed by analysis conducted by Forrester on Microsoft's dime - earlier this year, but reinforced it this week when it cited the research firm's report after it made search one of the five reasons that purportedly gave Edge a, well, edge over Chrome in the battle for best corporate browser.

[ Related: FAQ: What the new Edge offers the enterprise ] "Previously, if your organization wanted to standardize on a single modern browser for use across all platforms, your only option was Chrome," Brad Anderson, the company's top executive in its Microsoft 365 group, wrote in an Aug. 4 post to a company blog. (That admission-of-sorts was remarkable on its own, as to Computerworld's knowledge, Microsoft has not ceded such before.) But the new Edge, the one Microsoft released in a stable form only in January, has five advantages, in Anderson's eyes, over Google's über-dominant browser - even when both were built atop a foundation laid by the open-source Chromium.

To read this article in full, please click here



Enterprise Application News
Aug 06, 2020

The perfect contrast of the Pixel 4a and the Galaxy Note 20
It's been quite a week for Android — a week of two very different, equally important new narratives. And while the stories appear to be wholly about hardware, the tales actually tell us a lot about the state of the Android ecosystem and the philosophies of two of its most influential players.

On Monday, Google announced its first new self-made phone of the year — the long awaited (and long delayed) Pixel 4a. The device costs $349 and is a decidedly utilitarian, midrange model that's about as far from flashy as a phone can be.

To read this article in full, please click here



Enterprise Application News
Aug 06, 2020

Why Apple must accelerate its digital health product development
Apple's Tim Cook likes to predict his company will be remembered for its achievements in health, but if COVID-19 has generated anything positive it must be the acceleration of digital healthcare - can Apple respond?

Remote healthcare comes of age While there's nothing to replace the experience of a face-to-face consultation with a medical professional, initial enquiries can be made remotely, and we've seen a huge upswing in such provision since the pandemic struck. In France, for example, tele-consultations accounted for 28% of all consultations in April. That's up from just 0.1% in March.  

To read this article in full, please click here



Enterprise Application News
Aug 05, 2020

Train for your CompTIA Network and Linux for just $30
Our reliance on digital technologies is only going to increase over time. Of course, those who work in IT already know that this is the case. That's why, for them, it makes sense to keep their training on the cutting edge. And that's why we're offering The CompTIA Linux Network Professional Bundle right now at over 90 percent off its regular value.

To read this article in full, please click here



Enterprise Application News
Aug 05, 2020

Is Apple's new 27-in. iMac a good fit for business?
Apple has introduced what may be the penultimate 27-in. iMac configuration powered by an Intel processor. But with Apple already talkig up plans to transition to its own silicon soon, does the iMac remain a smart buy for your business?

The Apple Silicon transition thing Enterprise purchasers shouldn't be put off that Apple intends to migrate its Macs to Apple Silicon because, for now at least, they know what they are getting with Intel-based kit - and have been promised support for Macs using processors for "years to come." While that's a slightly opaque commitment, it should cover standard enterprise Mac usage cycles.

In other words, counter-intuitive as it may sound to Mac users focused on the new,  bright and the shiny, these iMacs may make a better investment than the first-generation Apple Silicon Macs, because you know what you're getting. And existing software and services should perform fine on these new Macs for years.

To read this article in full, please click here



Enterprise Application News
Aug 05, 2020

Is Apple's new 27-inch iMac a good fit for business?
Apple has introduced what may be the penultimate 27-inch iMac configuration powered by an Intel processor, but is this a good fit for your business?

The Apple Silicon transition thing Enterprise purchasers shouldn't be put off that Apple intends migrating its Macs to use of Apple Silicon because, at present at least, they know what they are getting with Intel-based kit and have been promised support for Macs based on those processors for "years to come". While that's a slightly opaque commitment, it should cover standard enterprise Mac usage cycles.

In other words, counter-intuitive as this may sound to Mac users focused on the new, the bright and the shiny, these iMacs may make a better investment than the first-generation Apple Silicon Macs, simply because you know what you're getting and existing software and services should perform fine on these new Macs.

To read this article in full, please click here



Enterprise Application News
Aug 05, 2020

Wayback Wednesday: There's always a smart aleck around
Manufacturing facility's help desk software generates reports for the general manager and each department head, says a pilot fish on the scene. It's the typical thing: Each time a ticket is opened or closed, the user requesting the work and the higher-ups all get a copy via email.

One day the IT boss gets a call from one of the department managers. "I got a ticket for a tech installing a printer ribbon," manager says.

OK, says IT boss, what's the problem?

"The tech had to come back the next day and adjust the ribbon, and I got a second ticket," manager says. "Am I going to be charged for this?"

After a lot of back and forth, the department manager says, "Oh, never mind; forget about it."

To read this article in full, please click here



Enterprise Application News
Aug 04, 2020

CIO Think Tank: Setting the multi-cloud agenda
How can enterprises handle the complexity of multiple clouds — and reap unprecedented benefits? In a series of virtual roundtables, 30 IT leaders articulated the challenges and delivered insightful recommendations.

Enterprise Application News
Aug 04, 2020

Firefox gets next-gen anti-tracking defense, stymies 'bounce' trackers
Mozilla today announced a new defense against advanced tracking tactics that it will be switching on in Firefox 79 starting immediately and pushing out to the remaining user base during the next few weeks.

Calling the improved technologies and techniques Enhanced Tracking Protection 2.0 - Mozilla said that ETP 2.0's primary job is to block redirect tracking, also known as bounce tracking.

[ Related: 9 steps to lock down corporate browsers ] Trackers have been exploiting a loophole of sorts to continue following users browsing with Firefox, which enabled its first-generation ETP by default in June 2019. ETP takes a hands-off approach for first-party cookies - those tied to the site being browsed - because to do otherwise would break many of those websites or require users to, say, log in each time they returned.

To read this article in full, please click here



Enterprise Application News
Aug 04, 2020

Essential iPad tips to help you work from home
Apple's approach to product design is to make its hardware easy to use, while packing it with additional features it hopes will help you get things done as you become a power user. What follows are iPad tips to help you get work done.

iPad tips to help you work from home Apple will introduce iOS 14 later this year and some iPad users will already be working with the public beta of the software release. You (and millions of others who acquired an iPad in recent months) may not be using it yet, but it will introduce some new features, including:

To read this article in full, please click here



Enterprise Application News
Aug 04, 2020

The inherent irony of Chrome OS
Ah, Chrome OS. How far you've come.

I found myself contemplating the state of Google's Chromebook platform this week as I read over a new interview detailing some of the specifics of the upcoming Chrome OS Windows app support system — and something amusing occurred to me:

When you think about Chrome OS in a bigger-picture, evolutionary view, the software's current state is almost hilariously ironic — not necessarily in a bad way, mind you, but in a way that's both funny and also quite revealing of how Google's vision for computing has progressed over the years.

To read this article in full, please click here



Enterprise Application News
Aug 04, 2020

All together now
It's a Saturday in the early '90s, Solaris 2 is less than a year old, and this pilot fish sysadmin at a company running it on about 25 machines is having his monthly Solaris patching party. Attendees: one fish.

Fish is cautious and paranoid, good qualities in a newbie sysadmin, so he always patches one of the less important machines first, just in case something crazy happens. On this particular Saturday, something does.

He has three packages to add. The first won't install because it requires that another package be installed first. Perfectly normal. But when he tries to install that required package, he finds that it too requires that another package be installed first. OK, no biggie. There were three packages to add, and fish just got hold of the task by the wrong end. Unless, of course, that final package requires that the first package be installed before it can be installed. Which is, indeed the case: an infinite loop.

To read this article in full, please click here



Enterprise Application News
Aug 03, 2020

Microsoft points to October end-of-support for older Office apps accessing 365 services
Microsoft recently reminded customers that starting Oct. 13 the company will not support older versions of Office applications connecting to Office 365 and Microsoft 365 services.

[ Related: Microsoft makes 'major-minor' Windows 10 release cadence the new normal ] In a support document dated July 20, Microsoft listed the applications that will be "supported for connecting to Office 365 (and Microsoft 365) services" such as Exchange Online, SharePoint Online and OneDrive for Business.

To read this article in full, please click here



Enterprise Application News
Aug 03, 2020

Windows by the numbers: Windows 10, Windows 7 pause their ups and downs
Windows 10 took a breather in July, perhaps celebrating its fifth birthday with a little too much adult beverage and - although the share data was deceptive - essentially remained flat for the month.

According to California analytics company Net Applications, Windows 10 purportedly grew by four-tenths of a percentage points to reach 59.4% of global OS share last month, representing 68.2% of all Windows editions. The second number is the more important of the pair, however, and is nearly identical to that of the month before.

[ Related: Windows 10 May 2020 Update (a.k.a. 2004) review ] As always, Windows 10's percentage of only Windows PCs (that 68.2%) was larger than the percentage of all personal computers (the 59.4%), because Windows does not power every system. In July, Windows was the OS on 87% of the world's personal computers, up three-tenths of a point from June. Of the remaining 13%, all but six-hundredths of a point ran macOS, Linux or Chrome OS.

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Enterprise Application News
Aug 03, 2020

Q&A: CBT Architects CIO sees a ‘hybrid' remote-work plan as harder than WFH
Editor's note: This interview has been lightly edited for length and clarity.

Adopting remote work company-wide was a tall order during the early days of the COVID-19 pandemic, says Nirva Fereshetian, CIO at Boston-based architecture and interior design firm CBT Architects. But supporting a "hybrid" workforce will be an even bigger challenge as staffers look to return to the office.

Like most CIOs, Fereshetian had to ensure that employees remained connected as working from home became a necessity earlier this year as the pandemic worsened. That meant access to cloud apps, including Zoom and Microsoft Teams - previously used ad-hoc across the firm's U.S. and international operations - became crucialmto productivity. Use of collaboration apps also soared, proving their importance for team communication and productivity.

To read this article in full, please click here

(Insider Story)

Enterprise Application News
Aug 03, 2020

Memory-Lane Monday: Wherefore art thou CIO?
This city-government IT group reverts to using two-way radios because staffers aren't answering their cellphones when needed, reports a pilot fish on the scene.

So fish dusts off the old call-sign sheet, but the new staff members want better call signs than the stodgy "Tech1," "Tech2" and so on. One, who is ex-military, suggests using each person's initials but in military-letter speak, where A is Alpha, B is Bravo, C is Charlie and so on. Under this system, Dave Doe becomes Delta Delta.

And it might have worked, says fish, if it weren't for the CIO's initials. "We really didn't think he was going to answer to ‘Juliet Romeo, are you out there?' — and none of us were sure we'd have the guts to ask it on the channel."

To read this article in full, please click here



Enterprise Application News
Aug 03, 2020

Apple's retail technology play
Apple Retail taught the company a great deal concerning the future of retail, and a quiet technology acquisition shows it intends to go with the retail flow as it invests in a system that turns iPhones into POS payment systems.

Apple Pay and Apple Payments While we already use Apple Pay to purchase items contact free using iPhones and Apple Watch, when it comes to taking payments most retailers rely on third-party payment systems. Square, Izito, PayPal Here, Sumup and other providers work to fill the gap - usually using some form of dongle.

To read this article in full, please click here



Enterprise Application News
Aug 02, 2020

Top web browsers 2020: Firefox ends a sorta/kinda recovery as share losses return
Google's Chrome added more to its total of utter domination last month as a small recovery by Mozilla's Firefox screeched to a halt in July.

According to data published Saturday by metrics vendor Net Applications, Chrome's share during July rose eight-tenths of a percentage point, the most since March, to 71%. The browser has been on a seven-month run of gains, adding 4.4 percentage points to its account since January. The only other browsers to enjoy a positive 2020 thus far: Microsoft's - Edge and Internet Explorer (IE) - and that pair increased their combined share by less than a 10th of Chrome's.

Chrome continues to assimilate other browsers' share, month after month, with an almost casual cannibalism. Its increases over the past six months, in fact, have been nearly double that over the last 12, hinting at another acceleration of absorption.

To read this article in full, please click here



Enterprise Application News
Jul 31, 2020

Redefining productivity and compensation in an AI age
This week I ran into an interesting product that could substantially speed up writers who do a lot of repetitive work. It's called ActiveWords, and it's now in its fourth generation. It works by allowing you to connect elements to acronyms you create.   For instance, if you must use the same charts in different responses, such as for product support, you type a few letters and instantly the chart pops into in the email.

The elements could be web pages, paragraphs of text, pictures - pretty much anything you regularly use - and it is much faster than cutting and pasting. 

To read this article in full, please click here



Enterprise Application News
Jul 31, 2020

Office 365: A guide to the updates
Office 365 and Microsoft 365 subscribers always have the latest version of Microsoft Office — currently Office 2019. They also get more frequent software updates than those who have purchased Office 2019 without a subscription, which means subscribers have access to the latest features, security patches and bug fixes. But it can be hard to keep track of the changes in each update and know when they're available. We're doing this for you, so you don't have to.

Following are summaries of the updates to Office 365/Microsoft 365 for Windows, with the latest releases shown first. We'll add info about new updates as they're rolled out.

Note: This story covers updates released to regular Office 365/Microsoft 365 for Windows subscribers. If you're a member of Microsoft's Office Insider preview program or want to get a sneak peek at upcoming features, see the company's "Release notes for Office for Windows Desktop (Beta builds)" page.

To read this article in full, please click here



Enterprise Application News
Jul 31, 2020

Despite an unexpected monkey wrench, now is the time to install the July Windows and Office patches
The folks at Microsoft have pretty much exterminated the bugs they introduced in July's patches. The Outlook-killing bug got fixed by an emergency update to Microsoft's own servers. The Win7 .NET patch was fixed and re-released nine days after paying Win7 Extended Security customers started bellyaching.  

To read this article in full, please click here



Enterprise Application News
Jul 31, 2020

11 essential business management insights from Apple's Q3
Apple set a June quarter record in the quarter just gone, buoyed by strong iPad and Mac sales and a wave of iPhone SE upgrades.

You can read all about its fiscal news here, but the company also shared some points that may be of interest to any enterprise struggling to pivot its business during the current pandemic.

To read this article in full, please click here



Enterprise Application News
Jul 31, 2020

Flashback Friday: Oh, did I say 30 DAYS?
This pilot fish gets an email from a user who can't open the program used to track equipment calibration, so she takes the short walk to the user's desk. There, she finds that the user is getting a "data file not found" message when he tries to open the program.

Says fish: "I opened the sample data so I could determine the name and location of the file the program needed."

Turns out the data files are on the network drive, which is backed up daily, so fish asks when the user was in this program last.

"About a month ago," he says.

Fish has already swapped the tape in for the nightly backup, so she checks to see if the two-week-old tape already in the drive has the file. Sure enough, it's there, and fish restores the file and returns to the user's desk — and now he can open the program and see his data.

To read this article in full, please click here



Enterprise Application News
Jul 31, 2020

The best office apps for Android
The days of taking care of business exclusively in an office are over. You've got a powerful productivity gadget in your pocket practically 24/7, after all — and with the right set of apps, you can stay synced with the same spreadsheets, documents, and presentations that are on your desktop and work with them seamlessly from anywhere.

Best of all? Achieving that level of connectivity on Android no longer requires a compromise. It's been a long time coming, but the bar has really been raised when it comes to office app quality in the Google Play Store over the past few years. The question now isn't if you can find a worthwhile set of office apps for your phone but rather which set of commendable offerings makes the most sense for you.

To read this article in full, please click here



Enterprise Application News
Jul 30, 2020

What's in the latest Firefox upgrade? Firefox 79 adds under-the-hood improvements, but no pizzaz
Mozilla this week upgraded Firefox to version 79, patching 10 vulnerabilities without making any notable changes that users will see.

Of the 10 security bugs, Mozilla marked four as "High," the browser's second-most-serious label.

Firefox 79 can be downloaded for Windows, macOS and Linux from Mozilla's site. Because Firefox updates in the background, most users will get the latest version just by relaunching the browser. To manually update on Windows, pull up the menu under the three horizontal bars at the upper right, then click the help icon (the question mark within a circle). Choose "About Firefox." (On macOS, "About Firefox" can be found under the "Firefox" menu.) The resulting page shows that the browser is either up to date or displays the in-process refresh.

To read this article in full, please click here



Enterprise Application News
Jul 30, 2020

Microsoft Patch Alert: July 2020
July tends to be a leisurely month in Windows and Office patch land, and this one's no exception.

We had a bit of a thrill July 15 when Outlook stopped working on millions of PCs all over the world, but Microsoft fixed the bug four hours later by updating its servers.

Folks who pay for Windows 7 Extended Security Updates felt rightfully miffed when the new .NET Framework 4.8 patch, KB 4565636, refused to install. Microsoft took nine days to fix the bug and re-ship the patch.

To read this article in full, please click here



Enterprise Application News
Jul 30, 2020

Why Android and Chrome OS's next step could be colossal
For years now, we've been hearing — and seeing — how Chrome OS and Android are coming together.

The saga has stretched on since the dawn of time — or, uh, at least since about 2015, when the Chromebooks-are-doomed chorus started confidently crooning about the inevitable pending "merger" of Chrome OS and Android. At the same time, of course, those of us who were watching things closely anticipated a far more nuanced alignment of the platforms — nothing quite as dramatic as an only-one-can-survive duel, admittedly, but a far more realistic scenario and one we'd been seeing take shape for some time.

To read this article in full, please click here



Enterprise Application News
Jul 30, 2020

Qualcomm hints at (slight) 5G iPhone 12 delay
We continue to gather shards of evidence around Apple's upcoming iPhone 12 plans, so fresh statements from Qualcomm CEO, Steve Mollenkopf, add to the speculation.

‘15% reduction in handset shipments' While announcing flat revenues, the company has managed to maintain its business during the pandemic, but Mollenkopf warned fourth quarter guidance might be impacted by a delayed product launch.

To read this article in full, please click here



Enterprise Application News
Jul 30, 2020

Windows 10 recovery, revisited: How to perform a clean install in 2004
Windows 10 has always offered multiple methods for attempting OS recovery. But with the release of Windows 10 version 2004 on May 27, 2020, one of those recovery methods disappeared from its previous home in Settings Update & Security Recovery.

[ Related: Windows 10 May 2020 Update (a.k.a. 2004) review ] What Windows 10 1909 offers that 2004 doesn't In version 2004, you will no longer see the "More recovery options" item with subsidiary text that reads "Learn how to start fresh with a clean installation of Windows" in version 1909. Here's a screen capture from 1909 that shows this information (boxed in red, at bottom of image):

To read this article in full, please click here

(Insider Story)

Enterprise Application News
Jul 29, 2020

Microsoft previews new enterprise-only telemetry option for Windows 10
Microsoft last week launched a preview of a new enterprise-only option that blocks Windows' telemetry from reaching Redmond's servers.

The option wasn't given an official label in the July 23 announcement, but at the sign-up site was defined as "The Data Processor Service for Windows Enterprise" - a mouthful even for Microsoft, known for interminable titling.

[ Related: Microsoft revamps Windows Insider release vernacular ] Marisa Rogers, the privacy officer responsible for Windows and Microsoft's browsers, pointed out that enterprises and other organizations - universities, for the most part - now have two choices when it comes to what their PCs report to Redmond. "Enterprise customers had two options in managing their Windows 10 diagnostic data: 1) allow Microsoft to be the controller of that data ... or 2) turn off diagnostic data flows altogether."

To read this article in full, please click here



Enterprise Application News
Jul 29, 2020

Google, Facebook, SpaceX battle to connect remote workers
The coronavirus crisis is driving employees out of the cities and into remote areas where bandwidth is low or nonexistent. Google, Facebook, SpaceX and others all have a dog in this fight.

Enterprise Application News
Jul 29, 2020

Apple CEO Tim Cook defends the App Store business
Apple CEO Tim Cook will appear today with leaders from Google, Amazon and Facebook for a Congressional anti-trust hearing, which will be broadcast live on YouTube.

What is the hearing about? The House Judiciary's antitrust subcommittee is investigating online platforms and market power; today's hearing will see the business leaders answering difficult questions concerning their alleged market dominance.

Cook's opening remarks to the committee have already been made available.

To read this article in full, please click here



Enterprise Application News
Jul 29, 2020

Tim Cook defends Apple's App Store business
Apple CEO Tim Cook will appear with leaders from Google, Amazon and Facebook for a Congressional anti-trust hearing today, which will be broadcast live on YouTube.

What is the hearing about? The House Committee is investigating online platforms and market power, and today's hearing will see the business leaders answering difficult questions concerning their alleged market dominance.

Cook's opening remarks to the committee have already been made available.

To read this article in full, please click here



Enterprise Application News
Jul 29, 2020

Here's how Microsoft may slow down to only one Windows 10 upgrade a year
If Microsoft decides to release just one Windows 10 feature upgrade annually, some customers - notably consumers and small businesses running unmanaged Windows 10 Pro PCs - will be forced into more work than they'd banked on.

According to Microsoft-watcher Mary Jo Foley, who writes for ZDNEt.com, the Redmond, Wash. developer "may end up releasing just one feature update per year for Windows 10 starting in 2021 to free up more engineers to be able to focus on both Windows 10X and Windows 10."

To read this article in full, please click here

(Insider Story)

Enterprise Application News
Jul 29, 2020

Wayback Wednesday: Priorities
A large manufacturing space that has been converted into a cube farm for several dozen office workers has two printers, says a pilot fish working there. "One day," he reports, "I sent a job to the printer that's closer to my cube, waited a few minutes, then walked over to get the printout. There was a hand-lettered sign on the printer that said it wasn't working.

"Since we have desktop notification software installed, I wondered why the IT folks hadn't sent out a notice. But I didn't give it much more thought than that.

"Two months later, the printer is still broken. However, a notification pops up on my computer: One of the ‘men' on the foosball table in the break room had snapped off! Less than ten minutes later, another broadcast was sent out stating one of our IT guys had repaired the foosball table.

To read this article in full, please click here



Enterprise Application News
Jul 28, 2020

The Windows 10 'End-of-Service' myth
Windows 10 version 1809 Home and Pro hit "End of Service" on Nov. 10. But users on version 1809 have been reporting for more than a month that they're getting pushed onto Win10 version 2004. 

[ Related: Microsoft revamps Windows Insider release vernacular ] This is a hard push - there's no "Download and install" invitation (see screenshot below). You wake up one morning, your version 1809 machine takes forever to get started, and surprise! it wakes up running Win10 version 2004.

To read this article in full, please click here



Enterprise Application News
Jul 28, 2020

Apple iPhone 12 launch: Normal, not normal
It looks like the new normal is some way off, so it shouldn't be too surprising that Apple's iPhone 12 introduction will probably be a little different this year.

The big reveal Are you going to the big reveal of the new device? I don't think so, the pandemic suggests Apple will introduce its new device remotely, just as it held WWDC. I don't think it will want to risk the health of partners and employees any more than it did at WWDC.

To read this article in full, please click here



Enterprise Application News
Jul 28, 2020

Android's oft-forgotten time-savers
I sure do love me a good time-saver. And sometimes, the best time-savers of all are the ones that are right under the surface of our favorite apps and services, just waiting to be seen — or maybe remembered.

I'll admit it: Even as someone who uses and thinks about Android almost constantly, as part of both my life and my job, I frequently find myself surprised by how often I stumble onto something that I knew about at some point but long ago forgot to keep using. It happened to me with some of the Gmail tips we talked about last week, and now it's happened to me again with a powerful shortcut system built right into Android and supported by tons of different apps.

To read this article in full, please click here



Enterprise Application News
Jul 28, 2020

We'll fix this, inshallah
As more and more people start to work from home in response to the pandemic, this pilot fish tech consultant is mainly dealing with remote-connectivity issues, like accessing LAN resources over the VPN.

And that's the case with the employee of one client that fish is helping, but as fish's remote support software is downloading, the guys says, "We may have a little problem to solve first."

The little problem is clear to fish as soon as the user's screen comes up. "Why," fish asks, "is your screen all in Arabic?"

The answer is that he is taking classes at a local college to learn the language, and he wanted to modify his machine to allow a secondary Arabic keyboard, which would allow him to write papers for class in Arabic. But instead he converted his machine to Arabic as the first language.

To read this article in full, please click here



Enterprise Application News
Jul 27, 2020

Windows 10 Insider Previews: A guide to the builds
Microsoft never sleeps. Even before Microsoft made the Windows 10 May 2020 Update (version 2004) generally available to users, the company began working on upcoming feature updates to Windows 10. As it did with version 2004, Microsoft has been releasing a series of public preview builds to members of Microsoft's Windows Insider Program.

After years of using "Redstone" in its code names for upcoming releases, Microsoft switched to a new format with version 1903, released in May 2019. The code names now use a YYH1/YYH2 format, with the YY standing for the last two numbers of the year and H1 or H2 referring to the first or second half of the year. So Windows 10 version 2004, which was released in May 2020, was code-named "20H1" (for first half of 2020). The next feature update, due in the fall of 2020, is code-named 20H2.

To read this article in full, please click here



Enterprise Application News
Jul 27, 2020

Addigy CEO is bullish on Apple Silicon and Macs in the enterprise
In recent weeks, Apple introduced enterprise-focused updates at WWDC, Jamf filed its hugely successful IPO and Apple acquired Fleetsmith. This frenetic Apple-in-the-enterprise activity is generating lots of conversation. I spoke with Addigy founder and CEO Jason Dettbarn,to get his take on mobility, IT and Apple's growing place in enterprise tech.

To read this article in full, please click here



Enterprise Application News
Jul 27, 2020

Addigy CEO on Apple Silicon and Macs in the enterprise
In recent weeks, Apple introduced enterprise-focused updates at WWDC, Jamf filed its hugely successful IPO and Apple acquired Fleetsmith. This frenetic Apple-in-the-enterprise activity is generating lots of conversation. I spoke with Addigy founder and CEO, Jason Dettbarn, to get his take on mobility, IT and Apple's growing place in enterprise tech.

To read this article in full, please click here



Enterprise Application News
Jul 27, 2020

Microsoft will pitch virtualized Windows-as-a-subscription service, update and maintain VMs for customers
Microsoft may be crafting a new subscription offer for Microsoft 365 customers that will be, for all intents and purposes, a device-as-a-service minus the, well, devices.

According to a job opening posted by Microsoft last month, the service will "change the way millions of enterprises consume Windows Desktops and applications." ZDNet's Mary Jo Foley first reported on the job listing and its likely implications.

[ Further reading: How to handle Windows 10 updates ] Although the posting was viewable as late as the morning of July 21, by later that day it had been scrubbed, perhaps a hint that Microsoft did not intend for it to attract media attention.

To read this article in full, please click here

(Insider Story)

Enterprise Application News
Jul 27, 2020

Memory-Lane Monday: I guess looks are everything
A large plotter is being moved from one building to another at this government agency, and pilot fish in that building gets orders to do the installation.

He goes downstairs to program the network information into it, then goes back to his desk to set up the print queue. That done, he calls the user to have him print a drawing to test it.

User tells fish that he'll meet him in the lobby in about 10 minutes, and fish figures he wants to finish something he's working on. Fish waits but still gets to the lobby ahead of the user, who walks in after another minute — through the front door.

Sorry, fish says, have you been out? If I'd known, I'd have arranged this for later.

To read this article in full, please click here



Enterprise Application News
Jul 24, 2020

How AI helps scientists fight COVID-19
Artificial intelligence is useful for sorting through massive amounts of data and identifying anomalies within that data. Given the swaths of data healthcare workers and scientists are sorting through due to the coronavirus pandemic, Artificial intelligence and machine learning technologies have proven helpful in everything from predictive modeling to vaccine research and reading X-rays. InfoWorld senior writer Serdar Yegulalp joins Juliet to discuss how AI/ML tech is helping fight COVID-19 and how these technologies could be used by scientists, pharmaceutical companies and healthcare professionals alike in the future.

To read this article in full, please click here



Enterprise Application News
Jul 24, 2020

Windows Update is a bifurcated mess
This week's "Preview" patches led to some bizarre, unexplained, and self-contradictory behavior. Here's what we've been able to piece together, based on what actually happened - not on what Microsoft says is supposed to happen.

Two general sets of "Preview" patches arrived on Tuesday:

Optional, non-security, C/D Week Cumulative Updates for Win10 versions 1809, 1903, 1909, and various Servers, but not Win10 version 2004. Microsoft stopped distributing the C/D Week patches in March because of the "public health situation," but started pushing them again this week. July 21, 2020 Cumulative Update Previews for .NET Framework 3.5 and 4.8 on various versions of Win10. These are optional, non-security Preview patches released later in the month. Microsoft pushes Previews for .NET patches on Win10 infrequently; this year we've only seen two, one of them in January, the other in February. They're Previews,

Enterprise Application News
Jul 24, 2020

At Microsoft Inspire, the new Edge browser took center stage
Disclosure:  Microsoft is a client of the author.

In the new Microsoft, Azure has - to a certain extent - taken over the center stage from the company's Windows Server platform, and the new Chromium Edge Browser has taken center stage from Windows. The ongoing COVID-19 pandemic has accelerated this result as the market rapidly turns from focusing on local hardware to using the Cloud as its primary place to do computing. 

As a result, each new browser update now feels a bit like what the old Windows refresh cycles used to feel like - but without the old compatibility drama. 

[ Related: FAQ: What the new Edge offers the enterprise ] Microsoft Inspire took place this week, so let's talk about the browser's new features, mostly focused on business users (now mostly working from home) that look compelling. 

To read this article in full, please click here



Enterprise Application News
Jul 24, 2020

WiPro exec: 'Apple is primed for continued success in the enterprise'
A WiPro recent survey finds 59% of IT leaders would choose a Mac if given the choice, because doing so delivers recruitment, productivity and staff retention benefits. This being a big week for Apple in the enterprise tech, I spoke with WiPro's GM Apple Practice and Interactive Experience, Michael Vollmer.

The experience is the workplace "If you think about it, the one constant in an employee's workday is their IT experience. Whether that experience is good or bad has a significant impact on the morale and tone of the organization," Vollmer said.

To read this article in full, please click here



Enterprise Application News
Jul 24, 2020

Flashback Friday: How about a shark?
This pilot fish makes sure that PostScript printers in remote offices are working correctly by sending a test image to them periodically. Just to be sure everyone at the remote offices can tell this is not a usual print job, they use a picture of a cat, says fish.

After running one test, fish is delayed in calling the remote office to ask if the cat picture printed properly. No, says the user, that test print isn't here.

Says fish: "We were all set to do full checks on the printer and everything when somebody in the remote office confessed that she had taken the picture — for her kids to color in at home.

"I think we may have to work out a different test print."

To read this article in full, please click here



Enterprise Application News
Jul 24, 2020

How to securely erase your Android device in 4 steps
It's an inevitable moment in the smartphone-owning cycle, the point at which a newer, shinier model comes along and your trusty old device is no longer needed.

Maybe your company bought you a new Android phone. Maybe your old one was getting too slow. Or maybe you just love electronics and couldn't resist the lure of whatever sexy new Android device your favorite manufacturer started selling.

Whatever the case, it's common nowadays to find yourself with an extra phone. And while there are plenty of practical uses for an old Android device, there's also a time when the best choice is to sell, donate, or otherwise pass it along.

To read this article in full, please click here



Enterprise Application News
Jul 23, 2020

Which is better for collaboration - Yammer or Microsoft Teams?
Fundamentally, both Yammer and Teams (and email) are about communication - but they support different types of conversations and aim for different audiences. The choice about which application to use depends on the nature and audience for your conversations.

Yammer is designed to support broad, open, cross-functional communities of any size. Yammer's strength is in supporting groups of people who may not know each other but share a common interest or skill. Yammer is ideally suited as a platform for communities of practice or interest with a conversational space for the exchange of knowledge. With its broad focus, Yammer also supports leadership engagement in a two-way dialogue.

To read this article in full, please click here



Enterprise Application News
Jul 23, 2020

Which is better for communication - Yammer or Microsoft Teams?
Fundamentally, both Yammer and Teams (and email) are about communication - but they support different types of conversations and aim for different audiences. The choice about which application to use depends on the nature and audience for your conversations.

Yammer is designed to support broad, open, cross-functional communities of any size. Yammer's strength is in supporting groups of people who may not know each other but share a common interest or skill. Yammer is ideally suited as a platform for communities of practice or interest with a conversational space for the exchange of knowledge. With its broad focus, Yammer also supports leadership engagement in a two-way dialogue.

To read this article in full, please click here



Enterprise Application News
Jul 23, 2020

Jamf CEO: 'Technology has become the entire employee experience'
Reflecting Apple's growing enterprise status, enterprise management software company Jamf this week succesfully issued an IPO. I spoke with CEO Dean Hager to discuss digital transformation and the acceleration of Apple's place in the enterprise.

To read this article in full, please click here



Enterprise Application News
Jul 23, 2020

The creator of Inbox is ready to save Google from itself
If you've followed my ramblings for long, you know how I feel about Inbox — Google's short-lived experiment with reinventing the way we experience email.

Inbox, built atop Gmail's foundation, was a wildly different approach to managing messages. At its launch in 2014, the service was described as being "years in the making" — a "completely different type of inbox, designed to focus on what really matters." Google told us Inbox was "designed for the problems we're going to see in the next 10 years" and painted the app as being the future of not only Gmail but also of email itself.

To read this article in full, please click here



Enterprise Application News
Jul 23, 2020

Download: EMM vendor comparison chart 2020
While mobile device management (MDM) capabilities have been the core driver of interest in enterprise mobility products up to this point, these tools have largely transformed into full-blown enterprise mobility management (EMM) suites, which include app and data security, among many other things. All the major offerings in this arena cover the basics when it comes to hardware management, but there are differences when it comes to some of the extended mobile management features you may require.

EMM platforms help companies secure their mobile infrastructure, as well as control device policies and manage mobile apps, content, networks and services. EMM also plays a role in overseeing expenses related to communications services, mobile policies and identity management.

To read this article in full, please click here

(Insider Story)

Enterprise Application News
Jul 23, 2020

Enterprise mobility 2020: In a pandemic, UEM to the rescue
Enterprise mobility has taken on a whole new meaning during the past several months. Working remotely has become the norm, which means users are relying on a range of devices and apps like never before.

Some key questions for IT leaders to consider: What impact are the changes brought on by the pandemic and resulting economic downturn likely to have on mobile technology going forward? And how can enterprise mobility strategies and tools help organizations, both now and in the long run?

[ Free download: 2020 EMM vendor comparison chart ] Accelerating UEM One major mobility trend that will likely continue is the rise of unified endpoint management (UEM), a strategic approach that unifies and centralizes the way organizations manage their deployed devices, including phones, tablets, PCs and even Internet of Things (IoT) devices. It's a logical extension of mobile management tools that started with mobile device management (MDM), incorporated mobile application management (MAM), and expanded through enterprise mobility management (EMM) platforms. UEM offers a comprehensive approach to managing devices in the enterprise.

To read this article in full, please click here

(Insider Story)

Enterprise Application News
Jul 22, 2020

Slack files EU antitrust complaint against Microsoft, cites anti-competitive Teams bundling
Slack has filed a complaint with the European Commission that accuses Microsoft of unfairly bundling its Teams collaboration app with its Office 365 suite. That move, Slack argues, allows Microsoft to abuse its market dominance to "extinguish competition in breach of European Union competition law.

"Microsoft has illegally tied its Teams product into its market-dominant Office productivity suite, force installing it for millions, blocking its removal, and hiding the true cost to enterprise customers," Slack said.

[ Related: Slack vs. Teams: Which is best for your business? ] Microsoft launched Teams three years ago, making the group collaboration application available to Office 365 subscribers. Teams has 75 million daily active users, Microsoft said this week, an increase of 31 million in the past month.

To read this article in full, please click here



Enterprise Application News
Jul 22, 2020

30 essential facts about Apple in the enterprise
Apple-in-the-enterprise company Jamf officially became a public company with its IPO today. I'll be back tomorrow with an interview about that means.

Meanwhile, the following statistics help illustrate why now is the time for employee choice - and Apple - in the enterprise. (Apple's acquisition of Fleetsmith also reflects the changing times.)

30 essential Apple in the enterprise facts If given the choice, 59% of enterprise employees would use a Mac. (Wipro). When looking for a job, 66% of workers would select a company that offered choice over one that doesn't. (Wipro) 71% of employees say they are more productive when using the computer they select. (Wipro) 97% of Mac users say they feel more productive when switching from Windows.(Jamf). 79% of users say they wouldn't be as efficient when using anything other than a Mac. (Jamf). At IBM, there are 22% more macOS users who exceeded expectations in performance reviews, compared to Windows users. (

Enterprise Application News
Jul 22, 2020

Microsoft releases some 'optional, non-security, C/D Week' Win10 patches. Avoid them.
I've always detested Microsoft's "optional, non-security, C/D Week" patches because they're confusing, easy to install accidentally, rarely solve any pressing problems, and potentially introduce yet more bugs. 

Guess what? They're back. 

As promised last month, Microsoft has started pushing them out again.

To read this article in full, please click here



Enterprise Application News
Jul 22, 2020

Ignite 2020: Microsoft Teams gets Rooms Premium, DataFlex, new frontline worker features
Microsoft, which has seen the use of its Teams software rise amid the COVID-19 outbreak, has added new ways to manage Teams Rooms video conferencing devices, a move it says will help businesses connect office-based staffers with colleagues working remotely because of the pandemic.

To read this article in full, please click here



Enterprise Application News
Jul 22, 2020

Inspire 2020: Microsoft Teams gets Rooms Premium, DataFlex, new frontline worker features
Microsoft, which has seen the use of its Teams software rise amid the COVID-19 outbreak, has added new ways to manage Teams Rooms video conferencing devices, a move it says will help businesses connect office-based staffers with colleagues working remotely because of the pandemic.

"The workplace of the future will accommodate hybrid scenarios in which some people may work from the office while others may work remotely or some fluid combination of the two," Jared Spataro, corporate vice president for Microsoft 365, said in a blog post on Tuesday. As a result, conference rooms will "serve as hubs for hybrid work in which everyone feels engaged."

To read this article in full, please click here



Enterprise Application News
Jul 22, 2020

How to use a smartphone as a mobile hotspot
Buried inside just about every smartphone is a capability that few people take advantage of but that I have come to rely on more and more: the ability to turn the phone into a Wi-Fi hotspot.

Using my phone as a hotspot (also known as Wi-Fi tethering) means that whenever I have a couple of bars of signal strength, I can get my tablet or laptop online — and share my internet connection with work colleagues. It's my way to stay on top of work wherever I am, allowing me to read and send emails, move data back and forth with the company's servers and even get a taste of the latest office gossip from the comfort of a full-sized device.

A phone hotspot can be a serious collaboration tool for a group of businesspeople attempting to work together. The potential ranges from a group on the way to the airport in a van finishing a group presentation to an accounting team working in a conference room with an internet connection independent of the company they're auditing. It can also provide a connectivity lifeline for a home office when the Wi-Fi goes down.

To read this article in full, please click here



Enterprise Application News
Jul 22, 2020

Wayback Wednesday: Survival of the fittest, hardware division
Vice president calls this support pilot fish several times, complaining that his PC is being hacked. "His mouse kept moving and clicking on odd things," says fish.

So fish remotely controls his computer, uninstalls a few programs and tells the VP that there are no programs on his computer that would allow that strange behavior.

VP calls again, not five minutes later. It's doing it again, he says. Fish suggests rebooting, under the theory that some out-of-control service might still be running. That doesn't fix it, so fish heads over to VP's office to observe the problem firsthand.

In the executive suite, VP's peers say they're sure the network has been hacked and the situation should be reported to corporate HQ. But after a quick examination of the VP's desk, fish has another idea.

To read this article in full, please click here



Enterprise Application News
Jul 21, 2020

‘The planet can't wait,' says Tim Cook as Apple goes carbon neutral
In a major announcement made as the company publishes its latest Environmental Responsibility report, Apple has committed to becoming completely carbon neutral across its business, products and manufacturing supply chain by 2030.

‘The planet can't wait' Apple has made huge strides in this direction: its global corporate operations are already carbon neutral, and while it is sometimes criticized for "greenwashing," most environmental groups think Apple is taking a positive approach.

To read this article in full, please click here



Enterprise Application News
Jul 21, 2020

How to get one of iOS's best new privacy features on Android
Apple's latest iOS update may have taken plenty of inspiration from Android — to put it mildly — but iPhone owners will soon enjoy one important feature that isn't anywhere to be found here in the land o' Googley devices. And it's connected to a subject that's increasingly near and dear to many of our hearts: privacy.

The iOS 14 beta includes a new system that shows a visual alert anytime an app is using a device's microphone or camera, even in the background. It's a smart bit of added privacy protection, especially since traditionally — on iOS as well as on Android — once you've granted an app access to those parts of your phone, the app is technically able to tap into 'em anytime, with or without notifying you that it's doing it.

To read this article in full, please click here



Enterprise Application News
Jul 21, 2020

Now let's guess what fish's new password is
It's COVID-19 days, and everyone at this tech company is practicing social distancing by working from home. All is fine for weeks for this pilot fish, but then his password expires.

An expired password cannot be replaced remotely, so he's going to have to go in to the office. Fish's boss says that the building is open, and once fish arrives, he finds it deserted and, he realizes, safer than the supermarket — no one has been inside there for weeks.

After he replaces his password, fish has an inspiration: He stops by the bathroom to grab some industrial-grade toilet paper, a product absent from store shelves for weeks.

To read this article in full, please click here



Enterprise Application News
Jul 20, 2020

Mozilla launches its first revenue-generating service, VPN for Firefox
Mozilla last week launched its virtual private network (VPN) in the U.S., Canada, the U.K. and three other countries, part of its strategy to expand revenue opportunities for its Firefox browser.

Dubbed Mozilla VPN, the service costs $4.99 per month and is available for devices running Windows and Android. Besides the U.S., Canada and the U.K., Mozilla VPN is also available in Singapore, Malaysia and New Zealand. The service will be offered on macOS and Linux devices "soon," while the iOS version is currently in beta, Mozilla said. For the monthly fee, users can access the VPN from up to five devices.

[ Related: 9 steps to lock down corporate browsers ] Mozilla kicked off a VPN preview - then tagged Firefox Private Network - nearly a year ago that relied on a browser extension and was free to users within the U.S. The Firefox Private Network was seen as the first of the paid services Mozilla would eventually introduce - another might be online storage - in an attempt to create new revenue streams to augment what the organization is paid to make specific search engines the Firefox default.

To read this article in full, please click here



Enterprise Application News
Jul 20, 2020

6 ways iPhone SE supports Apple upgrade culture
Fresh Consumer Intelligence Research Partners (CIRP) data exploring Q2 iPhone sales shows that while 65% of devices sold are 11 series devices, the affordably priced iPhone SE now accounts for 19% of sales on its own.

What might this mean for the mobile enterprise? What CIRP said:


To read this article in full, please click here



Enterprise Application News
Jul 20, 2020

Gmail tips: Snoozing, shortcuts, and other time-savers
You might not know it from looking, but Gmail is jam-packed with time-saving tricks.

Some of 'em are right there in front of your face, if you know how to find 'em — while others require a teensy bit of under-the-hood tinkering to activate. But all of 'em are built right into Gmail and have the potential to make managing your email a heck of a lot easier.

Check out these 17 splendid Gmail tips and get ready to master your inbox once and for all.

(Note that unless otherwise specified, these tips are specific to Gmail's web-based desktop version.)

[ Further reading: 10 ways to work better with G Suite ] Gmail tips: Inbox step-savers 1. You can actually view attachments right from your Gmail inbox. Provided you haven't switched away from the service's "default" interface arrangement, you'll see small tiles for every file associated with an email right below the message's subject line. And you can click on any of those tiles to open or preview the file's contents and get directly to the info you need.

To read this article in full, please click here



Enterprise Application News
Jul 20, 2020

Memory-Lane Monday: It's in the cards
This IT pilot fish takes a job working for a company owned by a wealthy financial trader, who has some quirks. "One," says fish, "was that he wouldn't pay for business cards. But it was OK if we bought card stock and printed our own, so I did that for everyone in the company, including myself."

Fish's job title, as of the day he's hired: manager of Unix operations. But the first time the boss introduces him to a big client, he calls him "director of software development."

After that meeting, fish reprints his cards. Boss says nothing.

Not long after that, the boss introduces fish to another big client as "vice president of software development." And fish reprints his cards again.

To read this article in full, please click here



Enterprise Application News
Jul 17, 2020

How Slack, Airtable and open-source software connected New Yorkers during the pandemic
When COVID-19 began ravaging New York City in March, several residents of the city's Astoria neighborhood launched a group to help vulnerable residents with things like grocery shopping or picking up prescriptions.

But the Astoria Mutual Aid Network soon found the logistics of matching people who needed help with those who could offer assistance increasingly daunting.

That's when several members of the Astoria Tech Meetup decided to step in. "Clearly there needs to be a process around that," cloud consultant Peter Valdez recalls thinking.

The result: open-source software that uses Airtable spreadsheets, Slack collaboration software, and geocoding from Google or Mapquest to automatically find volunteers closest to a person requesting help. It's now available to other groups trying to assist neighbors in need during the pandemic.

To read this article in full, please click here



Enterprise Application News
Jul 17, 2020

Fast forward: What's coming in future versions of Chrome?
Chrome continues to kick a** and take names.

Now with more than 70% of the world's browser user share - a measure of browser activity calculated by analytics company Net Applications - Google's Chrome has no equal in popularity. It's run roughshod over rivals like Microsoft's Edge, Mozilla's Firefox and Apple's Safari, which eke out livings as single-digit browsers, dangerously close to mere niche status.

So, it's no surprise that when Chrome speaks, others tremble, if only in virtual boots. With each browser upgrade - something Computerworld tracks in the What's in the latest Chrome update? series - and every time Google talks of future plans, opponents pay attention to hear what they may have to copy to stay competitive.

To read this article in full, please click here



Enterprise Application News
Jul 17, 2020

Advisories and mitigations, oh my! Critical updates for Windows this July
This month's Patch Tuesday update from Microsoft attempts to address 123 unique security vulnerabilities including an urgent issue with Microsoft Outlook (CVE-2020-1349) and a very serious vulnerability in Windows (CVE-2020-1350). The big difference this month is that a "Patch Now" (as in right now-now) effort may not be enough. With average update cycles measured in weeks for most organizations, rapid mitigation strategies are required. Microsoft has offered registry-based fixes, some suggested code-based fixes, and a request to simply stop using certain features.

To read this article in full, please click here



Enterprise Application News
Jul 17, 2020

Outlook Woes: I have no email and I must scream
I get it. Really, I do. Microsoft has to deal with tens of thousands of different hardware configurations and not every application or operating system update will work smoothly with every possible setup. But, seriously, Microsoft, two - count 'em two - show-stopping Outlook update bugs in as many months!?

What's going on here?

To refresh your memory, in June, when the June 2-or-later version of Microsoft 365 (aka Office 365) met the June Win10 cumulative update, all hell broke out when Outlook stopped working.

To read this article in full, please click here



Enterprise Application News
Jul 17, 2020

10 Siri tips to help you work at home
If you're following the science you'll still be working at home, so how can Apple's Siri help you get that work done?

Here's a handful of tasks you can request, with a couple of useful Mac-only suggestions:

Open apps The best and easiest way to open any application on any Apple platform that supports Siri is Siri. Just ask it to "Open [app name]." It's that simple.

Send a Message, text or email You can ask Siri to send an email to a named person, so long as they are listed among your contacts. Just say: "Send an email to [person] saying [dictate short message]. You can send texts, just say "Send a text…".

To read this article in full, please click here



Enterprise Application News
Jul 17, 2020

Atlassian unveils new efficiency tweaks for Confluence and Trello
Productivity software company Atlassian has launched several new features for its Confluence and Trello platforms in a bid to boost efficiency for workers stuck at home by the pandemic.

The five new features - four for Confluence and one for Trello - build on the company's January promise to make its products more collaborative and engaging. "We're investing heavily in Confluence as a solution to keep distributed employees organized and efficient," said Pratima Arora, head of product at Confluence.

[ Related: Remote working, now and forevermore? ] Atlassian has added page insights, bulk content management, smart links and an enhanced commenting experiencing to Confluence. "We all want to make quicker decisions, that's all it comes down to. I want to make quicker progress. ...I want to move work forward in an efficient and fast way," Arora said.

To read this article in full, please click here



Enterprise Application News
Jul 17, 2020

Flashback Friday: He does have a knack for simplifying things
Company offers a graphics drawing program free for clients to use. It handles simple and slightly complex x/y data, multiple lines, the usual stuff, according to fish.

But the main users of the program are mostly business types, and the marketing chief tells the software developers, including this pilot fish, that they would love the drawing program to have a new kind of chart for fiscal data.

It should support things like five-day business weeks, quarters that could start anywhere in the year and be broken up by four- or five-week months — in short, a lot of things that the charts in the existing drawing program don't handle correctly.

Fish and his team spend a few days analyzing the code changes that will be needed, then report back to marketing that it will take only about two months of work by the team to add this new functionality.

To read this article in full, please click here



Enterprise Application News
Jul 17, 2020

The New Normal: Lenovo study offers insights into worker productivity
Disclosure:  Lenovo is a client of the author.

One of the reasons vendors do surveys is to get a sense of what is going on in the minds of buyers and users of their products.  Given the recent changes the market has recently undergone, it should be no surprise that users and buyers are in vastly different places than they were at the beginning of the year. 

Lenovo's recent study looks at how work styles and tools are rapidly evolving and explores the advantages - and challenges ­- tech is providing. It highlights the recent impact of increased work from home and what most frustrates users. 

The study involved 20,262 online respondents between May 8-14 across 10 markets - U.S., Brazil, Mexico, U.K., France, Germany, Italy, China, India and Japan.  With a diverse sample set surveyed after most pandemic shutdowns had been implemented, it should provide a relatively accurate view of the world as it currently exists from the perspective of tech users. 

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Enterprise Application News
Jul 16, 2020

How much will Macs with Apple Silicon cost?
Most future Macs will be armed with new, Apple-made processors called Apple Silicon. Since Apple will have more control over the manufacturing of those devices, is there potential for cost savings? And will any savings be passed onto the consumer? Plus, will Apple Silicon render the power of last year's Mac Pro obsolete? Macworld's Michael Simon and Computerworld Executive Editor Ken Mingis join Juliet to discuss how Apple Silicon may or may not affect the price of new Macs.

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Enterprise Application News
Jul 16, 2020

Google re-positions Gmail as collaboration hub for video, chat and doc access
Google has unveiled a revamped Gmail that will serve as a hub for collaboration with access to video, chat and shared files available directly from the email client. It's a move designed to bring Google into closer competition with Microsoft Teams, according to one analyst, as well boosting its position against newcomers.

Google has moved in recent months to integrate its various G Suite apps with Gmail, with its Meet video and Chat team messaging applications gradually being melded with the email client. Indeed, despite expectations in some quarters that team chat will kill email, Google has long seen Gmail as the natural home for collaboration in its portfolio.

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Enterprise Application News
Jul 16, 2020

IT snapshot: Ethnic diversity in the tech industry
With growing attention on the need to achieve proportional representation and equal treatment of minorities in the business world, Computerworld decided to provide a snapshot of where a few major Western countries stand in terms of their ethnic diversity in IT.

As expected, several minority groups remain significantly underrepresented, despite decades of efforts by governments, industry associations, and tech industry themselves to achieve more equal representation.

But the patterns differ across countries.

[ Lessons on diversity in IT: Being Black in IT: 3 tech leaders share their stories • 10 professional organizations focused on diversity in tech • Gender gapped: The state of gender diversity in IT • Maori participation in IT: diversity insights for CIOs everywhere ] (Note: The definition of "Black" here includes native-born people of African ancestry as well as immigrants from Africa and the Caribbean. The definition of "Hispanic/Latinx" reflects people of any race whose ancestry is from Latin America, which typically offers a mix of indigenous and European groups. The definition of "white" refers to people of European ancestry, excluding Caucasians from outside Europe, such as in the Levant and central Asia.)



Enterprise Application News
Jul 16, 2020

Discover Python programming with this $30 eBook & video bundle
Learn the highly readable syntax, how to develop machine learning applications, and more

Enterprise Application News
Jul 16, 2020

Apple refreshes macOS Catalina with final non-security update
Apple on Wednesday updated macOS Catalina, probably for the final time except for security-only fixes.

The update - the sixth since Catalina debuted in October 2019 - is also a sure signal that one of its forebears, macOS High Sierra, is now close enough to retirement that it may as well be shopping for loud shirts, ugly sandals and an enormous RV.

Catalina 10.15.6 sports a very short list of improvements to Apple News, fixes two bugs and adds an option to optimize video streaming on HDR-compatible Mac laptops. Apple said that the option would extend battery life for aggressive streamers.

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Enterprise Application News
Jul 16, 2020

Train from home and earn your CompTIA Linux & Network certs for $30
Web-based training package eliminates the need to attend lengthy classroom sessions and saves you hundreds at the same time

Enterprise Application News
Jul 16, 2020

Slack gets new analytics and metrics to track use at large organizations
Slack has added new analytics and metrics capabilities to let businesses better track the use of the popular collaboration app across their organization.

Among a raft of updates for larger customers announced today are message activity metrics, which provide insight into the reach of posts in public channels - the chat rooms Slack likes to bill as a replacement for internal group email.

[ Related: The case for (and against) maintaining multiple collaboration tools ] The metrics, available to businesses on Slack Plus and Enterprise Grid plans, are accessible in public channels with more than 50 members, and provide corporate communications teams with a more detailed view into the reach of posts. This includes information on read and click-through rates; a breakdown of the devices used to view a post; data on which replies receive the most reactions; and the number of viewers by department.

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Enterprise Application News
Jul 16, 2020

When will Apple break up iTunes for Windows?
iTunes, once described as "the best Windows app ever written" by the ever-modest Steve Jobs, has already been transformed into multiple apps for Apple devices, but when will the company's focus on media and services drive it to introduce better Windows apps?

Coming soon, hopefully Apple's media services focus seems to put the spoken word at the center of the strategy:

TV delivers video and speaking content. Books also offers audiobooks. Apple Music offers the Beats radio channel. The company is thought to be investing in podcasts. It now provides spoken daily word news briefings and reports in News/News . Ever since the iPod, Apple's services vision has embraced other platforms. Just as iTunes was on Windows, TV is on televisions and streaming sticks and Apple Music is available to Windows and Android users.

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Enterprise Application News
Jul 16, 2020

Outlook went down for four hours Wednesday. What happened?
At mid-morning Wednesday in the U.S., Outlook stopped working. Dead in its tracks. Both the Click-to-Run version of Office (er, Microsoft) 365 and the installed (MSI) version of Outlook refused to start: 


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Enterprise Application News
Jul 16, 2020

The troubling truth about Android's Enterprise Recommended devices
In February 2018, Google made a bold proclamation: It was ready to "raise the bar of excellence for enterprise devices and services," and it was launching a new program called Android Enterprise Recommended to make that happen.

The program, according to Google, would establish "best practices and common requirements for devices and services, backed by a thorough testing process" conducted by Google itself. It would ensure that any devices with the Android Enterprise Recommended stamp of approval would receive timely and reliable software updates, among other things — including support of the current Android version and delivery of all security patches within 90 days of their release for a minimum of three years.

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Enterprise Application News
Jul 15, 2020

What's in the latest Chrome update? Nagging notifications muted, SameSite cookie policy enforced
Google yesterday released Chrome 84, the first upgrade in almost two months, with changes to how some notifications are displayed and a restart of the SameSite cookie standard that was postponed this spring.

The search giant also paid out more than $21,000 in bounties to researchers who reported some of the 38 vulnerabilities patched in Chrome 84. One of the flaws was marked "Critical," Google's most-serious threat ranking, with another seven tapped as "High," the second-most dire. Google had not yet decided on rewards for the critical bug and four of the high.

Chrome 84's sole critical bug was reported to Google only on July 8 by researchers at 360 Alpha Lab, an arm of the Chinese security vendor 360. Google said that the vulnerability was a "heap buffer overflow" in the browser's background fetch.

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