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McKinsey Quarterly
Dec 06, 2019

Bulky is beautiful: How Wayfair is poised to meet massive new demand for home goods—and home delivery
The e-commerce giant's supply-chain leader explains how delivery is done today and how things might change tomorrow.

McKinsey Quarterly
Dec 06, 2019

How to make the bold strategy moves that matter
What does it take to make a true performance leap? The authors of Strategy Beyond the Hockey Stick explain the key strategic levers their analysis has revealed, and how strongly you have to pull them.

McKinsey Quarterly
Dec 06, 2019

Operations management, reshaped by robotic automation
Today's automation shows huge promise for saving time, money, and human effort. For operations centers, is it now just a matter of "ready, set, automate"?

McKinsey Quarterly
Dec 06, 2019

Toward a net-zero future: Decarbonizing upstream oil and gas operations
To operate well is to operate responsibly—but more must be done on sustainable design and balanced portfolios to achieve a net-zero future.

McKinsey Quarterly
Dec 05, 2019

Winning in automation requires a focus on humans
While organizations are often tempted to use automation to eliminate work, looking at the customer experience for growth opportunities can maximize returns on automation investments.

McKinsey Quarterly
Dec 05, 2019

Redefining the role of the leader in the reskilling era
To enable continuous learning, leaders will need to think and act differently.

McKinsey Quarterly
Dec 05, 2019

Managing and supporting employees through cultural change in mergers
Mergers represent an enormous operational and cultural change for employees. Culture is too often neglected. Don't fall into this trap.

McKinsey Quarterly
Dec 05, 2019

Boosting the accessibility of workplace reskilling
How can we ensure that everyone has the skills needed to thrive in the 21st century? Three experts sketch out a vision.

McKinsey Quarterly
Dec 04, 2019

How should provider-led health plans evolve?
Although they are often pursued as an approach for vertical integration, their value is not always clearly demonstrated.

McKinsey Quarterly
Dec 03, 2019

How inclusive design can reconnect people with government
Scandinavia has been an example to many nations on bridging the gaps between governments and their people. Here are a few ways the public and private sectors use design to connect with residents.

McKinsey Quarterly
Dec 03, 2019

What's wrong with solutions selling—and how to put it right
If you want to grow your business, improve your commercial capabilities.

McKinsey Quarterly
Dec 02, 2019

The exciting news in Medicare is happening at the kitchen table—not on the debate stage
With so much attention focused on the debate over the merits of Medicare for All, it is easy to lose sight of changes in Medicare Advantage.

McKinsey Quarterly
Dec 02, 2019

Last-mile package delivery in 2030
Four McKinsey partners talk drones and disruptions.

McKinsey Quarterly
Dec 02, 2019

How technology can improve the patient experience: A view from Tencent's Alex Ng
Alexander Ng, vice president of Tencent Healthcare, shares his vision for hospital care in 2030.

McKinsey Quarterly
Nov 29, 2019

Taking the lead for inclusion
For pioneering organizations, inclusiveness is fundamental to enhancing gender parity and overall diversity, and results in financial and organizational performance. Overall, employees with a low perception of inclusiveness in their organization state that they have already given up on career opportunities due to their environment—and this is particularly true for women. So, how can companies build and promote inclusiveness? What are the mechanisms in play to increase diversity at the top?

McKinsey Quarterly
Nov 28, 2019

Rola agregatorów w sprzedazy ubezpieczen
Agregatorzy podbijaja rynek sprzedazy ubezpieczen w Internecie. Jaka strategie powinni obrac tradycyjni ubezpieczyciele?

McKinsey Quarterly
Nov 27, 2019

How B2B online marketplaces could transform indirect procurement
Innovative industrial companies are swapping a reactive, manual, and labor-intensive repair lifecycle for one that's proactive and automated, with machine learning and advanced analytics at its core.

McKinsey Quarterly
Nov 26, 2019

Adapting to a new normal in European asset management
Structural shifts are reshaping Europe's asset-management landscape. For individual firms, there is no single winning formula for success—but the response must be proactive and bold.

McKinsey Quarterly
Nov 26, 2019

A new mandate for the oil and gas chief information officer
In an increasingly data-dependent sector, oil and gas companies need to scale up their use of technology across the enterprise rapidly. Success will involve reframing the CIO's role in driving not only digital transformation but also business outcomes.

McKinsey Quarterly
Nov 25, 2019

Measuring your strategy's odds of success
The authors of Strategy Beyond the Hockey Stick explain how big data can help managers set bold aspirations and overcome organizational inertia.

McKinsey Quarterly
Nov 25, 2019

Micromobility: Industry progress, and a closer look at the case of Munich
Shared micromobility continues to develop. What's changed, and what can we learn from one city's first 100 days with e-scooters?

McKinsey Quarterly
Nov 24, 2019

The power of parity: Advancing women's equality in Africa
Gender inequality in Africa remains high, and progress toward gender parity has stagnated. This is a large missed opportunity for African societies and for the continent's growth prospects.

McKinsey Quarterly
Nov 22, 2019

Global AI Survey: AI proves its worth, but few scale impact
Most companies report measurable benefits from AI where it has been deployed; however, much work remains to scale impact, manage risks, and retrain the workforce. A group of high performers shows the way.

McKinsey Quarterly
Nov 22, 2019

How smart choices on taxation can help close the growing fiscal gap
The growing fiscal gap has policy makers in a difficult position. Swift action in a few areas can help them improve the operational efficiency of fiscal systems.

McKinsey Quarterly
Nov 22, 2019

How Mexico can harness its superior energy abundance
Mexico has a large and diversified base of resources that could offer one of the lowest energy costs in the world. The energy transition could help the country achieve its potential.

McKinsey Quarterly
Nov 21, 2019

How advanced analytics can optimize tail spend for raw materials
Chemical companies can extract large savings from parts of their procurement budget that are undermanaged. A four-step approach shows how.

McKinsey Quarterly
Nov 21, 2019

How airlines should manage IT failures and security breaches to improve operational stability
To face up to challenges stemming from digital innovation, airline executives should work to secure technology delivery, manage cyberrisk, and address costs, among other actions.

McKinsey Quarterly
Nov 21, 2019

Germany's energy transition at a crossroads
Germany has been a leader in the transition toward a low-carbon-energy system, but it will still miss most of its energy-transition targets for 2020. Urgent action is needed to get back on track.

McKinsey Quarterly
Nov 21, 2019

Affordable housing in Los Angeles: Delivering more—and doing it faster
Addressing the housing shortage is an opportunity to reimagine Los Angeles.

McKinsey Quarterly
Nov 21, 2019

Redefining the power industry
Quick takes on the pressures posed by climate change—and potential responses.

McKinsey Quarterly
Nov 20, 2019

The CEO's new technology agenda
Technology performance has become critical to business success. Here's how a CEO can focus the technology function on a company's strategic priorities.

McKinsey Quarterly
Nov 20, 2019

The State of Fashion 2020: Navigating uncertainty
The industry is not looking forward to 2020—suggesting strategic clarity will be important.

McKinsey Quarterly
Nov 20, 2019

Capturing value from IT infrastructure modernization in the public sector
Government agencies have struggled to match the private sector in modernizing IT infrastructure. By reimagining the business case and executing more effectively, they can unlock value through greater efficiency and improved performance.

McKinsey Quarterly
Nov 20, 2019

Leveraging technology to improve security and traveler experience
In this interview, Patricia Cogswell, the deputy administrator of the US Transportation Security Administration, discusses how the organization innovates and stays in front of risks.

McKinsey Quarterly
Nov 19, 2019

Industrial "lighthouses" for tech-enabled transformations
For industrial companies, "lighthouse" sites that incorporate all applicable tech solutions can help organizations transition from trials to sustainable change.

McKinsey Quarterly
Nov 19, 2019

Brexit: The bigger picture—Rethinking talent for the long term
Brexit has disrupted both supply of and demand for talent in the United Kingdom. In the context of such a major shift, it is essential that companies revise their long-term approach to talent.

McKinsey Quarterly
Nov 19, 2019

The new realities of premium mobility
Several trends are reshaping the premium-automotive market. New research lays out pragmatic actions that can help players craft a winning strategy.

McKinsey Quarterly
Nov 18, 2019

The value for insurers in better management of nonfinancial risk
Is 6 percent or more of your net income flying out the window?

McKinsey Quarterly
Nov 18, 2019

The questions companies should ask themselves to prepare for a new era of business
While addressing its challenges, large, leading, and market-shaping global companies, and those that aspire to be, will need to chart a course that delivers sustainable and inclusive growth, write James Manyika and Lareina Yee in Fortune.

McKinsey Quarterly
Nov 18, 2019

Five Fifty: 100 projects at a time
Trying to launch new tech-powered businesses—while upgrading the tech quotient of your old ones? Better hope you can multitask.

McKinsey Quarterly
Nov 15, 2019

Central-banking accountability: A conversation with Sir Paul Tucker
The former deputy governor of the Bank of England discusses deciphering the Alice in Wonderland world of negative interest rates and central-bank accountability with senior partner Eckart Windhagen.

McKinsey Quarterly
Nov 15, 2019

A vision for China's parcel-delivery industry
Eddie Huang is second-in-command at SF Express, one of the world's largest providers of delivery services. He sees a future of double-digit growth and ever-faster delivery times—as well as challenges related to technology and talent.

McKinsey Quarterly
Nov 15, 2019

Accelerating revenue growth through tech-enabled commercial excellence
Industrial companies are transforming revenue growth by using digital technologies and analytics to tap into next-generation commercial levers.

McKinsey Quarterly
Nov 15, 2019

Six emerging trends in facilities management sourcing
Outsourcing, workplace strategies, and technology innovations hold immense potential for companies seeking to reduce costs and improve productivity in facilities management.

McKinsey Quarterly
Nov 15, 2019

The Asian Century has arrived
The future of Asia is no longer just a story about China. In the decades ahead, Asian economies will go from participating in global trade and innovation flows to determining their shape and direction.

McKinsey Quarterly
Nov 15, 2019

Why isn't your transformation showing up in the bottom line?
The success rates of large change programs vary widely. Finance teams can make a big difference in the outcome of these initiatives by articulating and validating the link between transformation efforts and long-term value.

McKinsey Quarterly
Nov 14, 2019

A turning point for real estate investment management
As institutional investors flock to real estate, investment managers must avoid getting stuck in the middle of the market—too big to be nimble yet too small to reach scale.

McKinsey Quarterly
Nov 14, 2019

Chemicals in capital markets: Temporary setbacks or new disruptive trends?
The global chemical industry is no stranger to setbacks in capital markets performance. A snapshot of recent trends may show the industry entering new territory.

McKinsey Quarterly
Nov 14, 2019

Five ways that ESG creates value
Getting your environmental, social, and governance (ESG) proposition right links to higher value creation. Here's why.

McKinsey Quarterly
Nov 13, 2019

Getting to scale with artificial intelligence
Companies adopting AI across the organization are investing as much in people and processes as in technology.

McKinsey Quarterly
Nov 13, 2019

How industrial incumbents can create new businesses
In the face of what can feel like nonstop threats from new entrants, incumbent industrial companies can create new businesses of their own that can mitigate the risk.

McKinsey Quarterly
Nov 13, 2019

What shipowners, refiners, and traders should know about IMO 2020
New global limits on sulfur content for marine fuels will have a significant impact on fuel markets. Our forecast for 2020 shows the biggest challenge will be overcoming uncertainty.

McKinsey Quarterly
Nov 13, 2019

The future of work: Rethinking skills to tackle the UK's looming talent shortage
Profound structural shifts are under way in the UK workforce. Here's how companies can prepare to meet the challenge and nurture the skills and talent that will help them stay competitive.

McKinsey Quarterly
Nov 12, 2019

Getting a grip on bad debt: Practical steps to help utilities boost their resilience
Utilities that reshape their credit and collections processes could position themselves well in advance of a downturn—and see other benefits, such as improving customer experience and loyalty.

McKinsey Quarterly
Nov 12, 2019

Instilling a company-wide growth mind-set to achieve both short- and long-term growth
Growth for Scout24 requires a "three-sided" view of the customer.

McKinsey Quarterly
Nov 12, 2019

Practice makes perfect: What sets programmatic acquirers apart
While there is no shortcut to outperformance in deal making, a new survey finds that expert acquirers take a different approach to strategy, deal execution, and integration.

McKinsey Quarterly
Nov 12, 2019

Cracking the code of repair analytics
Innovative industrial companies are swapping a reactive, manual, and labor-intensive repair lifecycle for one that's proactive and automated, with machine learning and advanced analytics at its core.

McKinsey Quarterly
Nov 11, 2019

Chemicals and capital markets: Searching for a way back to the winner's podium
Chemicals have lagged in global capital markets since early 2018. The industry needs a new set of value drivers to win back investors' interest.

McKinsey Quarterly
Nov 11, 2019

Accelerating the impact from a tech-enabled transformation
Industrial companies that follow a comprehensive playbook can capture more than twice as much value as organizations focused on technology alone.

McKinsey Quarterly
Nov 11, 2019

Getting the right care to the right people at the right cost: An interview with Ron Walls
At face value, the problem is simple: Getting the right care to the right people at the right cost—but anyone who has touched or worked in the industry knows that it's a lot more complicated. As part of our series looking at productivity, Dr. Ron Walls, COO at Brigham Health discusses the opportunities to improve healthcare productivity—and the steps that leaders could be taking today to improve healthcare delivery.

McKinsey Quarterly
Nov 08, 2019

Reboost: A comprehensive view on the changing powertrain component market and how suppliers can succeed
New research on the potential developments of 28 powertrain component markets suggests the shifts that are coming—and suppliers should start preparing for them now.

McKinsey Quarterly
Nov 08, 2019

Reboost: The changing powertrain component market and how suppliers can stay competitive
New research on the potential developments of 28 powertrain component markets suggests the shifts that are coming—and suppliers should start preparing for them now.

McKinsey Quarterly
Nov 07, 2019

Resilience in chemicals: How to prepare for the next downturn
Economic downturns take their toll—and chemical companies are no exception. Here's what resilient companies did to outperform their peers.

McKinsey Quarterly
Nov 07, 2019

Answering society's call: A new leadership imperative
How do transparency, empathy, and meaning work in practice?

McKinsey Quarterly
Nov 07, 2019

Consumer-data privacy and personalization at scale: How leading retailers and consumer brands can strategize for both
Customer concerns about the security and privacy of their online data can impede personalized marketing at scale. Best-practice companies are building protections into their digital properties.

McKinsey Quarterly
Nov 07, 2019

Will robots take your job before you even graduate?
Workers aged 18 to 34 hold almost 40% of the US jobs that could disappear due to the automation in the next decade, write Liz Hilton Segel and Susan Lund in Quartz.

McKinsey Quarterly
Nov 07, 2019

Why industrials should pursue a tech-enabled transformation now
Shifting market dynamics and rising competition compel industrial companies to overhaul their organizations to harness technology.

McKinsey Quarterly
Nov 07, 2019

Turn slow-moving inventory into fast profits
For industrial-services organizations, slow-moving inventory can be a drag on financial performance. Why not transform it into a profit booster?

McKinsey Quarterly
Nov 06, 2019

What do we do about the biases in AI?
AI can help humans with bias, but only if humans are working together to tackle bias in AI, write James Manyika, Jake Silberg, and Brittany Presten in Harvard Business Review.

McKinsey Quarterly
Nov 06, 2019

Beyond the Rubicon: Asset management in an era of unrelenting change
North American asset managers face unprecedented challenges. In order for the industry's position to stay the same—earning premium growth, profitability, and valuation—everything will need to change.

McKinsey Quarterly
Nov 06, 2019

Bias busters: Avoiding snap judgments
When making important business decisions, it's critical to put first impressions aside and explore the facts.

McKinsey Quarterly
Nov 06, 2019

Rethinking public-sector contract negotiations to secure value for taxpayers
Key negotiation practices can result in significant cost savings in public-sector procurement.

McKinsey Quarterly
Nov 06, 2019

How Chinese airlines can brace for impending turbulence
The coming years could prove challenging for Chinese airlines, which are already battling economic losses. They should focus on five opportunities.

McKinsey Quarterly
Nov 06, 2019

Insights into better integrated eligibility systems
Implementing integrated eligibility systems can be fraught with challenges, making it difficult for states to claim success. However, there are five observations they can use to ensure triumphant future execution.

McKinsey Quarterly
Nov 05, 2019

‘Don't be the villain': Niall Ferguson looks forward and back at capitalism in crisis
The roots of discontent with global capitalism run deep, according to the historian. By looking back, business leaders can get a clearer view of what's coming.

McKinsey Quarterly
Nov 04, 2019

A primer in resilience: Maximizing value beyond earnings
Empowering the finance organization to take decisive action to strengthen the balance sheet is critical to achieving organizational resilience.

McKinsey Quarterly
Nov 04, 2019

Driving value creation through G&A: Five ways to rethink your approach
General and administrative (G&A) costs are usually the first target for cuts. But they can actually be hidden sources of value for companies that know where—and how—to look.

McKinsey Quarterly
Nov 04, 2019

Pivoting to modular construction: An interview with Mark Skender
Achieving a fully integrated modular construction offering relies on pragmatic leadership and a people-first culture.

McKinsey Quarterly
Nov 04, 2019

IT modernization in insurance: Three paths to transformation
Insurance companies can reap significant benefits from overhauling their core IT systems. Deciding which approach to choose depends on a range of considerations.

McKinsey Quarterly
Nov 01, 2019

Working together to tackle the UK housing crisis
Encouraging UK governments and construction companies to scale modern methods of construction can help address concerns over diminishing housing as well as prepare the emerging workforce to manage it.

McKinsey Quarterly
Nov 01, 2019

The pursuit of excellence in new-drug development
Innovations in biomedical sciences and technology fuel the opportunity to transform R&D for new-drug development holistically—500 days faster, better tailored to patient needs, and 25 percent cheaper.

McKinsey Quarterly
Oct 31, 2019

How the British Army's operations went agile
Military commanders have had to change the way they operate in the field. Corporate executives should take note.

McKinsey Quarterly
Oct 31, 2019

Building agility in the British Army's headquarters
Three leaders from British Army headquarters lay out what it took to bolster agility and flexibility in its operations.

McKinsey Quarterly
Oct 31, 2019

A conversation about the future of Asia
Asia will account for more than half the global economy by 2040. What opportunities and risks lie ahead as "the Asian century" unfolds?

McKinsey Quarterly
Oct 31, 2019

Breaking the mold: The construction players of the future
The engineering and construction industry, long berated for lagging behind in terms of digitalization, is picking up steam. New business models are changing the game.

McKinsey Quarterly
Oct 30, 2019

Navigating the EU rail-market liberalization
The European Union's liberalization of the commercial long-distance passenger-rail market will have sizable impact for both operators and investors, potentially benefiting the entire rail industry.

McKinsey Quarterly
Oct 29, 2019

Auctioning of Indian mining leases—the next disrupting factor in the iron ore market?
A closer look at the lease auctioning process in India suggests a potential shift in the country's iron ore trade position.

McKinsey Quarterly
Oct 28, 2019

Alternative proteins and the future of meat
Four McKinsey experts share what they see—and foresee—in the evolving meat and protein market.

McKinsey Quarterly
Oct 28, 2019

‘It's our job to evolve with consumers': Tyson Foods on alternative protein
Justin Whitmore is the head of alternative protein for one of the world's largest meat companies. In this interview, he shares his views on the future of food.

McKinsey Quarterly
Oct 28, 2019

Changing the game: A conversation with Katerra's Michael Marks
As Katerra strives to digitally disrupt the construction industry and "productize" the way we build, CEO Michael Marks discusses lessons learned and aspirations.

McKinsey Quarterly
Oct 28, 2019

Eliminating roadblocks to Accelerated Performance Transformation
A three-step Accelerated Performance Transformation can help industrial, technology, and consumer companies obtain benefits that eluded them in the past.

McKinsey Quarterly
Oct 28, 2019

Ensuring resilience and the strategic imperative: A conversation with Kevin Laczkowski
A strategic transformation that focuses on resilience will allow a company to adapt to changing economic scenarios.

McKinsey Quarterly
Oct 28, 2019

Five Fifty: Innovating bold
Want a more innovative company? Check your aspirations—and your willingness to make tough

McKinsey Quarterly
Oct 28, 2019

Managing industrials' commodity-price risk
Industrial companies can hedge an ever-increasing number of commodities, but effective hedging requires a comprehensive approach.

McKinsey Quarterly
Oct 28, 2019

Insights into China's dynamic auto market from Daimler's Hubertus Troska
In this interview with Daimler's board member responsible for Greater China, Hubertus Troska discusses changes in the market and how his company has upped its game in the premium-car segment.

McKinsey Quarterly
Oct 28, 2019

How digital and advanced analytics can boost growth in Asian insurance
Asian insurers have achieved remarkable growth in recent years, but disruptors are looming. To maintain their momentum, these insurers must ramp up their digital and advanced analytics capabilities.

McKinsey Quarterly
Oct 28, 2019

The power and potential of AI in insurance claims
Githesh Ramamurthy, chairman and CEO of CCC Information Services, shares his views on the future of claims.

McKinsey Quarterly
Oct 28, 2019

Small plant, big protein
Could a tiny aquatic vegetable become the primary source of protein for millions of people worldwide? An Israeli start-up believes so.

McKinsey Quarterly
Oct 28, 2019

The future of insurance claims
Four McKinsey partners describe their Claims 2030 vision.

McKinsey Quarterly
Oct 28, 2019

The future of packaging
McKinsey experts expect tomorrow's packaging to be smart, personalized, and reusable.

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