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HBS Working Knowledge
Oct 28, 2024

Can a Coffee Shop in Utah Help Solve Underemployment for People with Disabilities?


HBS Working Knowledge
Oct 27, 2024

Democrats Are Losing Latino Voters. That's Not Surprising.
Demographics are not destiny in politics. Richard Calvo, Vincent Pons, and Jesse Shapiro explain how their latest research is playing out in final stretch of the US presential race.

HBS Working Knowledge
Oct 27, 2024

Latino Voters Have Grown More Politically Divided. That's Not Surprising.
Demographics are not destiny in politics. Richard Calvo, Vincent Pons, and Jesse Shapiro explain how their latest research is playing out in the final stretch of the US presidential race.

HBS Working Knowledge
Oct 23, 2024

Charting the US-China Trade War: What Does 'Made in Vietnam' Mean?
Chinese companies have been evading US tariffs by shipping goods through Vietnam, but not to the degree that the headlines would suggest. Ebehi Iyoha and Jaya Wen dig into trade microdata to illustrate Vietnam's strategic importance and why American policymakers should take note.

HBS Working Knowledge
Oct 23, 2024

With Millions of Workers Juggling Caregiving, Employers Need to Rethink
Most companies use AI to screen out job applicants with employment gaps, marginalizing caregivers who need to step back from the workforce. Leaders should reconsider how they search for talent and create more supportive conditions for these workers, says Joseph Fuller.

HBS Working Knowledge
Oct 23, 2024

With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support
Most companies use AI to screen out job applicants with employment gaps, marginalizing caregivers who need to step back from the workforce. Leaders should reconsider how they search for talent and create more supportive conditions for these workers, says Joseph Fuller.

HBS Working Knowledge
Oct 20, 2024

What Happens in Vegas Could Shape the Metaverse
What could the architects of the metaverse learn from the designers of the Las Vegas Strip? Andy Wu and a fellow researcher argue that much like the interconnected resorts of the Strip, a thriving metaverse will require competing platforms to work together to create a bustling, vibrant user experience.

HBS Working Knowledge
Oct 16, 2024

The Reputation Risks of Sharing Fake News
Misinformation can sway opinions about political candidates, important issues, and even corporate brands. Despite the prevalence of falsehoods and misleading headlines on social media, research by Jillian Jordan shows that people still value honesty.

HBS Working Knowledge
Oct 14, 2024

We Have Better Ways to Break Habits Than Willpower. Why Don't We Use Them?
Nicotine patches have helped many smokers quit, and apps have supported people trying to shun social media's infinite scroll. And yet, people often forgo these tools and rely on their own willpower to try to break habits, even if the approach is less likely to work. Research by Julian Zlatev probes their reasons.

HBS Working Knowledge
Oct 14, 2024

What Sequoia Capital Can Teach Leaders About Sustaining Long-Term Growth


HBS Working Knowledge
Oct 10, 2024

How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses
Overwhelmed resettlement agencies are struggling to place millions of refugees in a timely manner. A study by Elisabeth Paulson shows how AI can efficiently match refugees with host countries based on employment potential, which could streamline the resettlement process and help host countries expand their labor markets.

HBS Working Knowledge
Oct 06, 2024

Election 2024: Why Demographics Won't Predict the Next President
As America gets ready to vote, projecting the outcome is a closely-watched game. New research by Vincent Pons and Jesse Shapiro reveals the limits of demographic data in forecasting the winner. What does it mean for the US presidential election?

HBS Working Knowledge
Oct 03, 2024

Research-Based Advice for the Seasonally Overwhelmed and Schedule Challenged
With summer over and the year's end approaching, it's easy to let thoughts of unfinished projects and unmet goals spiral. Joseph Fuller, Christina Wallace, and Kathleen McGinn recommend these research-based approaches to help people balance their personal and professional demands.

HBS Working Knowledge
Sep 30, 2024

How Politics Drives Business Decisions in a Polarized Nation
As the US heads toward a presidential election, political polarization is influencing personal relationships, living choices, and even corporate decision-making. Research by Elisabeth Kempf reveals how partisan divides are shaping businesses, with significant implications for investment returns, credit ratings, and economic growth.

HBS Working Knowledge
Sep 30, 2024

Choosing Passion: A Founder's Mission to Meet a Need for Obesity Care


HBS Working Knowledge
Sep 26, 2024

Charting 'Cheapflation': How Budget Brands Got So Pricey
Rising prices prompted many consumers to shift to lower-cost goods from premium brands. However, an analysis of millions of products by Alberto Cavallo shows how inflation hit budget products harder in many countries, a phenomenon called "cheapflation."

HBS Working Knowledge
Sep 25, 2024

If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?
AI is transforming industries from retail to finance, but what about the moral quandaries posed by thinking machines? Buckle your seatbelts: Joseph Badaracco probes the most consequential questions raised by self-driving cars.

HBS Working Knowledge
Sep 23, 2024

Why Small Businesses Deserve More Credit
Small firms and startups don't always seem like sound lending opportunities to banks. But research by Olivia Kim shows that they draw down debt conservatively—and expanding their access to credit could drive growth.

HBS Working Knowledge
Sep 18, 2024

Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work
Remote employees working in different time zones often stretch beyond their typical schedule to connect with colleagues in real time. But communicating after hours is especially challenging for some workers, including women, research by Prithwiraj Choudhury finds.

HBS Working Knowledge
Sep 16, 2024

Fawn Weaver's Entrepreneurial Journey as an Outsider in the Spirits Industry


HBS Working Knowledge
Sep 16, 2024

Advice for the New CEO: Talk to Your Employees Early and Often
Shortly after a new CEO takes over, uncertainty and fear dampens communication among employees, research by Raffaella Sadun and colleagues shows. Sadun explains the steps organizations can take to get dialogue flowing quickly following a leadership transition.

HBS Working Knowledge
Sep 16, 2024

The Climate Targets Leaders Need to Know as Regulations Loom
Is "net zero" better than "carbon neutral"? New rules related to climate risk disclosure are raising the stakes for executives trying to set meaningful decarbonization goals. Michael Toffel demystifies the terms and nuances of climate impact reporting.

HBS Working Knowledge
Sep 09, 2024

What Happens When Business Owners Turn to ChatBots for Advice
Can generative AI help entrepreneurs solve their business problems? Yes, but mostly when companies are already thriving, suggests research by Rembrand Koning that reveals the potential for AI-powered mentors to reach owners around the world.

HBS Working Knowledge
Sep 08, 2024

McDonald's and the Post #MeToo Rules of Sex In the Workplace
As #MeToo cast a spotlight on harassment in the workplace, former McDonald's CEO Stephen Easterbrook went from savior to pariah. Drawing from a series of case studies, Lynn Paine outlines seven lessons all corporate boards can take away from the scandal to improve culture and prevent abuse of power.

HBS Working Knowledge
Sep 02, 2024

Is It Even Possible to Dam the Flow of Misleading Content Online?
With a US presidential election on the horizon, tech companies are struggling to stem misinformation on social media. Research by Scott Duke Kominers and Jesse Shapiro suggests it's time to focus on eliminating content that can lead to potential harm rather than false beliefs.

HBS Working Knowledge
Sep 02, 2024

How the US Government Is Innovating in Its Efforts to Fund Semiconductor Manufacturing


HBS Working Knowledge
Aug 28, 2024

Shoot for the Stars: What to Know About the Space Economy
Outer space has come a long way since the 1960s. Matthew Weinzierl explains the current state of the space economy, highlighting the various opportunities for businesses hidden among the stars.

HBS Working Knowledge
Aug 25, 2024

Can AI Match Human Ingenuity in Creative Problem-Solving?
Generative AI handles a variety of business tasks, but can it develop creative solutions to problems? Yes, although some of the best ideas emerge when humans and machines work together, according to research by Jacqueline Ng Lane, Karim Lakhani, Miaomiao Zhang, and colleagues.

HBS Working Knowledge
Aug 19, 2024

Angel City Football Club: A New Business Model for Women's Sports


HBS Working Knowledge
Aug 19, 2024

Why Competing With Tech Giants Requires Finding Your Own Edge
In the new book Smart Rivals, Feng Zhu and Bonnie Yining Cao show business leaders how to create competitive advantages by uncovering their hidden strengths and leveraging their individual capabilities.

HBS Working Knowledge
Aug 15, 2024

Election 2024: What's at Stake for Business and the Workplace?
Immigration, climate change, health care, and personal freedoms are just a few of the issues that US presidential candidates—and voters—will spar over. Harvard Business School faculty members discuss the potential implications of these issues on businesses, and provide advice for maintaining civility at work.

HBS Working Knowledge
Aug 14, 2024

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience
Companies unprepared for disasters put not only their competitive advantage but their very existence at risk. Hise Gibson and Anita Lynch break down what a company needs to build its operational resilience, starting with its people, processes, and technology.

HBS Working Knowledge
Aug 12, 2024

Reading the Financial Crisis Warning Signs: Credit Markets and the 'Red-Zone'
While fears about slowing economic growth have roiled stock markets in recent weeks, credit markets remain stable and bullish, and a recession hasn't materialized as some analysts predicted. Robin Greenwood discusses the market conditions that are buoying the economy—and risk signals to watch.

HBS Working Knowledge
Aug 12, 2024

Can AI Save Physicians from Burnout?
With many physicians suffering from burnout, artificial intelligence could be a potential solution. Yet if health care payment models continue to push doctors to treat as many patients as possible, AI may inadvertently exacerbate the patient volume problem, says Susanna Gallani, Lidia Moura, and Katie Sonnefeldt.

HBS Working Knowledge
Aug 12, 2024

Why Companies Shouldn't Delay Software Updates—Even After CrowdStrike's Flaw
The CrowdStrike outage created a new sense of urgency for companies to protect their tech systems. A study by Shane Greenstein and colleagues illustrates just how many companies are vulnerable to cyberattacks and other threats simply because they put off updating their software.

HBS Working Knowledge
Aug 08, 2024

HBS Working Knowledge


HBS Working Knowledge
Aug 05, 2024

How EdTech Firm Coursera Is Incorporating GenAI into Its Products and Services


HBS Working Knowledge
Aug 05, 2024

What the World Could Learn from America's Immigration Backlash—100 Years Ago
Immigration concerns are shaping elections around the world, but these fears have been around for centuries. Mining data from US history, Marco Tabellini explores how immigration has actually changed communities, and offers advice for policymakers trying to moving forward.

HBS Working Knowledge
Aug 04, 2024

Watching for the Next Economic Downturn? Follow Corporate Debt
Rising household debt alone isn't enough to predict looming economic crises. Research by Victoria Ivashina examines the role of corporate debt in fiscal crashes since 1940.

HBS Working Knowledge
Aug 01, 2024

How a Mission to Cut Food Waste Launched a Multimillion-Dollar Venture
Josh Domingues put purpose before profit when he created the Flashfood app to sell less-than-perfect groceries at discounted prices. A case study by Reza Satchu explores Domingues' successes and failures, and what other social entrepreneurs can learn.

HBS Working Knowledge
Jul 29, 2024

Do Social Movements Sway Voters? Not Really, Except for One
People often take to the streets to express their outrage, but research by Vincent Pons finds that only one recent social movement shifted public opinion: Black Lives Matter. In an election year marked by widespread protests, Pons explores why marches and rallies often fail to achieve long-term results.

HBS Working Knowledge
Jul 25, 2024

Why Great Ideas Get Stuck in Universities
Academic institutions incubate novel ideas and are important innovation partners for companies, but getting products out of universities and onto the market can be challenging. A study by Maria Roche illustrates how researchers might be getting in their own way.

HBS Working Knowledge
Jul 22, 2024

The New Rules of Trade with China: Navigating Tariffs, Turmoil, and Opportunities
Trade tensions between the US and China have continued well beyond the Trump Administration's tariffs. Harvard Business School faculty offer insights for leaders managing the complexities of doing business with the world's second-largest economy.

HBS Working Knowledge
Jul 22, 2024

Transforming the Workplace for People with Disabilities


HBS Working Knowledge
Jul 22, 2024

Forgiving Medical Debt Won't Make Everyone Happier
Medical debt not only hurts credit access, it can also harm one's mental health. But a study by Raymond Kluender finds that forgiving people's bills—even $170 million of debt—doesn't necessarily reduce stress, financial or otherwise.

HBS Working Knowledge
Jul 17, 2024

New Hires Lose Psychological Safety After Year One. How to Fix It.
New hires begin their roles eager to offer ideas. But research by Amy Edmondson shows how they become more reluctant to share over time. She explains how psychological safety erodes on the job and provides advice for strengthening it.

HBS Working Knowledge
Jul 15, 2024

Corporate Boards Are Failing in Their No. 1 Duty
General Electric, Wells Fargo, and Boeing all chose the wrong CEOs for the job, says Bill George, creating big problems for the companies. George outlines five common mistakes boards of directors make when selecting leaders and provides advice for picking the appropriate person for this all-important role.

HBS Working Knowledge
Jul 15, 2024

Weighing Digital Tradeoffs in Private Equity
Private equity firms often streamline the operations of portfolio companies, but cost-cutting isn't the only road to efficiency. The right technology improvements can increase the value of PE investments, says research by Brian Baik and Suraj Srinivasan.

HBS Working Knowledge
Jul 15, 2024

Weighing Digital Tradeoffs in Private Equity: Do Costly Upgrades Pay Off?
Private equity firms often streamline the operations of portfolio companies, but cost-cutting isn't the only road to efficiency. The right technology improvements can increase the value of PE investments, says research by Brian Baik and Suraj Srinivasan.

HBS Working Knowledge
Jul 08, 2024

Chance Encounters: What's at Stake in Return-to-Office Decisions
What's the role of the office in an increasingly virtual world? How can organizations spark collaboration among people who prefer to isolate? Andy Wu and Maria Roche discuss the value of bringing people together—and why that's still so hard to do.

HBS Working Knowledge
Jul 08, 2024

Are Management Consulting Firms Failing to Manage Themselves?
In response to unprecedented client demand a few years ago, consulting firms went on a growth-driven hiring spree, but now many of these firms are cutting back staff. David Fubini questions whether strategy firms, who are considered experts at solving a variety of problems for clients, are struggling to apply their own management principles internally to address their current challenges.

HBS Working Knowledge
Jul 08, 2024

Non-Fungible Tokens (NFTs) and Brand Building


HBS Working Knowledge
Jul 01, 2024

Five Essential Elements to Build the Capital You Need to Lead
The path to leadership can seem unclear in competitive organizations. In the book The Treasure You Seek, Archie L. Jones offers a roadmap to help aspiring leaders discover their strengths, communicate effectively, and build meaningful connections.

HBS Working Knowledge
Jun 30, 2024

The Critical Computer Science Principles Every Strategic Leader Needs to Know
Technology is such an integral part of so many industries now that business executives can't afford to leave all the digital know-how to their tech teams. Andy Wu explains the five essential principles of computer science that all leaders need to know to gain an edge.

HBS Working Knowledge
Jun 26, 2024

Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge
An increasing number of consumers are turning to generative AI for buying recommendations. But if companies can subtly manipulate the technology to favor their own products, some businesses may gain unfair advantage, says Himabindu Lakkaraju.

HBS Working Knowledge
Jun 24, 2024

Rapport: The Hidden Advantage That Women Managers Bring to Teams
Lack of communication between managers and their employees can hurt productivity and even undermine the customer experience. Female managers are more adept at building rapport among mixed-gender teams, which can improve an organization's performance, says research by Jorge Tamayo.

HBS Working Knowledge
Jun 24, 2024

How Transparency Sped Innovation in a $13 Billion Wireless Sector
Many companies are wary of sharing proprietary information with suppliers and partners. However, Shane Greenstein and colleagues show in a study of wireless routers that being more open about technology can lead to new opportunities.

HBS Working Knowledge
Jun 17, 2024

How Natural Winemaker Frank Cornelissen Innovated While Staying True to His Brand


HBS Working Knowledge
Jun 17, 2024

Industrial Decarbonization: Confronting the Hard Challenges of Cement
CEOs in construction and heavy industries must prioritize innovative abatement strategies to meet rising global demand for cement while reducing emissions. Research by Gunther Glenk offers an economic framework for identifying emission reduction options.

HBS Working Knowledge
Jun 17, 2024

Central Banks Missed Inflation Red Flags. This Pricing Model Could Help.
The steep inflation that plagued the economy after the COVID-19 pandemic took many economists by surprise. But research by Alberto Cavallo suggests that a different method of tracking prices—a real-time model—could predict future surges better.

HBS Working Knowledge
Jun 17, 2024

What Your Non-Binary Employees Need to Do Their Best Work
How can you break down gender boundaries and support the non-binary people on your team better? A study by Katherine Coffman reveals the motivations and aspirations of non-binary employees, highlighting the need for greater inclusion to unlock the full potential of a diverse workforce.

HBS Working Knowledge
Jun 10, 2024

The Harvard Business School Faculty Summer Reader 2024
What's on your vacation reading list? Harvard Business School faculty members plan to explore not only sober themes, such as philosophy and climate policy, but classic mysteries and hip-hop history.

HBS Working Knowledge
Jun 05, 2024

How Younger Immigrants Gain an Edge in American Business
Immigrants often struggle to acquire both higher education and good jobs after migrating to a new country. A study by William Kerr finds that the age they arrive is key, with the teen years being ideal for achieving future success.

HBS Working Knowledge
Jun 03, 2024

How One Insurtech Firm Formulated a Strategy for Climate Change


HBS Working Knowledge
Jun 03, 2024

Navigating Consumer Data Privacy in an AI World
Consumers expect companies to do everything they can to protect their personal data, but breaches continue to happen at an alarming rate. Eva Ascarza and Ta-Wei Huang say companies must take bold steps to proactively manage customers' sensitive data if they want to earn trust and remain competitive.

HBS Working Knowledge
May 29, 2024

Racial Bias Might Be Infecting Patient Portals. Can AI Help?
Doctors and patients turned to virtual communication when the pandemic made appointments risk. But research by Ariel Stern and Mitchell Tang finds that providers' responses can vary depending on a patient's race. Could technology bring more equity to portals?

HBS Working Knowledge
May 27, 2024

Job Search Advice for a Tough Market: Think Broadly and Stay Flexible
Some employers have pared staff and reduced hiring amid mixed economic signals. What does it mean for job seekers? Paul Gompers, Letian Zhang, and David Fubini offer advice for overcoming search challenges to score that all-important offer.

HBS Working Knowledge
May 21, 2024

Banned or Not, TikTok Is a Force Companies Can't Afford to Ignore
It may be tempting to write off TikTok, the highly scrutinized social media app whose cat clips and dance videos propelled it to the mainstream. However, business leaders could learn valuable lessons about engaging consumers from the world's most-used platform, says Shikhar Ghosh in a case study.

HBS Working Knowledge
May 20, 2024

The Importance of Trust for Managing through a Crisis


HBS Working Knowledge
May 20, 2024

What the Rise of Far-Right Politics Says About the Economy in an Election Year
With voters taking to the polls in dozens of countries this year, could election outcomes lean conservative? Paula Rettl says a lack of social mobility and a sense of economic insecurity are some of the factors fueling far-right movements around the world.

HBS Working Knowledge
May 14, 2024

A Major Roadblock for Autonomous Cars: Motorists Believe They Drive Better
With all the advances in autonomous vehicle technology, why aren't self-driving cars chauffeuring more people around? Research by Julian De Freitas, Stuti Agarwal, and colleagues reveals a simple psychological barrier: Drivers are overconfident about their own abilities, so they resist handing over the wheel.

HBS Working Knowledge
May 12, 2024

Picture This: Why Online Image Searches Drive Purchases
Smaller sellers' products often get lost on large online marketplaces. However, harnessing images in search can help consumers find these products faster, increasing sales and customer satisfaction, finds research by Chiara Farronato and colleagues.

HBS Working Knowledge
May 08, 2024

Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing
As companies continue to weigh the benefits and drawbacks of remote work, a study of how knowledge flows among academic researchers by Karim Lakhani, Eamon Duede, and colleagues offers lessons for hybrid workplaces. Does in-person work provide more opportunities for innovation than people realize?

HBS Working Knowledge
May 06, 2024

Lessons in Business Innovation from Legendary Restaurant elBulli


HBS Working Knowledge
May 05, 2024

The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams
Weak communication and misunderstandings during virtual meetings can give way to resentment and rifts when the cameras turn off. Research by Leslie Perlow probes the nuances of digital communication. She offers advice for improving remote teamwork.

HBS Working Knowledge
May 05, 2024

Virtual Meetings Can Ruin Teamwork. What Leaders Do Right After Can Make It Better.
Weak communication and misunderstandings during virtual meetings can give way to resentment and rifts when the cameras turn off. Research by Leslie Perlow probes the nuances of digital communication. She offers advice for improving remote teamwork.

HBS Working Knowledge
May 02, 2024

How Much Does Proximity Influence Startup Innovation? 20 Meters' Worth to Be Exact
When it comes to sharing ideas, how much does close proximity matter? A study by Maria Roche evaluates how knowledge spreads in a coworking space, providing insights that could help shape the debate over remote work.

HBS Working Knowledge
Apr 30, 2024

Have You Had Enough?
James Heskett has been asking readers, "What do you think?" for 24 years on a wide variety of management topics. In this farewell column, Heskett reflects on the changing leadership landscape and thanks his readers for consistently weighing in over the years.

HBS Working Knowledge
Apr 29, 2024

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners
Corporate misconduct has grown in the past 30 years, with losses often totaling billions of dollars. What businesses may not realize is that misconduct often results from managers who set unrealistic expectations, leading decent people to take unethical shortcuts, says Lynn S. Paine.

HBS Working Knowledge
Apr 25, 2024

Deion Sander's Prime Lessons for Leading a Team to Victory
The former star athlete known for flash uses unglamorous command-and-control methods to get results as a college football coach. Business leaders can learn 10 key lessons from the way 'Coach Prime' builds a culture of respect and discipline without micromanaging, says Hise Gibson.

HBS Working Knowledge
Apr 25, 2024

Deion Sanders' Prime Lessons for Leading a Team to Victory
The former star athlete known for flash uses unglamorous command-and-control methods to get results as a college football coach. Business leaders can learn 10 key lessons from the way 'Coach Prime' builds a culture of respect and discipline without micromanaging, says Hise Gibson.

HBS Working Knowledge
Apr 22, 2024

Amazon in Seattle: The Role of Business in Causing and Solving a Housing Crisis


HBS Working Knowledge
Apr 22, 2024

Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now
What can companies and regulators do as climate predictions grow grimmer? They should measure their impact, strengthen environmental institutions, and look to cities to lead, say Robert Kaplan, Shirley Lu, and Rosabeth Moss Kanter.

HBS Working Knowledge
Apr 21, 2024

When Does Impact Investing Make the Biggest Impact?
More investors want to back businesses that contribute to social change, but are impact funds the only approach? Research by

HBS Working Knowledge
Apr 14, 2024

Struggling With a Big Management Decision? Start by Asking What Really Matters
Leaders must face hard choices, from cutting a budget to adopting a strategy to grow. To make the right call, they should start by following their own "true moral compass," says Joseph Badaracco.

HBS Working Knowledge
Apr 10, 2024

Why Progress on Immigration Might Soften Labor Pains
Long-term labor shortages continue to stoke debates about immigration policy in the United States. We asked Harvard Business School faculty members to discuss what's at stake for companies facing talent needs, and the potential scenarios on the horizon.

HBS Working Knowledge
Apr 08, 2024

When Climate Goals, Housing Policy, and Corporate R&D Collide, Social Good Can Emerge
Grants designed to improve housing can make homes more energy efficient and save money for low-income families, providing a powerful way to confront change, says research by Omar Asensio. What do the findings mean for companies trying to scale innovation?

HBS Working Knowledge
Apr 08, 2024

Why Work Rituals Bring Teams Together and Create More Meaning
From weekly lunch dates with colleagues to bedtime stories with children, we often rely on rituals to relax and bond with others. While it may feel awkward to introduce teambuilding rituals in the workplace, the truth is, the practices improve performance, says Michael Norton in his book The Ritual Effect.

HBS Working Knowledge
Apr 08, 2024

Sustaining a Legacy of Giving in Turkey


HBS Working Knowledge
Apr 01, 2024

Employees Out Sick? Inside One Company's Creative Approach to Staying Productive
Regular absenteeism can hobble output and even bring down a business. But fostering a collaborative culture that brings managers together can help companies weather surges of sick days and no-shows. Research by Jorge Tamayo shows how.

HBS Working Knowledge
Apr 01, 2024

What's Enough to Make Us Happy?
Experts say happiness is often derived by a combination of good health, financial wellbeing, and solid relationships with family and friends. But are we forgetting to take stock of whether we have enough of these things? asks James Heskett.

HBS Working Knowledge
Mar 31, 2024

Navigating the Mood of Customers Weary of Price Hikes
Price increases might be tempering after historic surges, but companies continue to wrestle with pinched consumers. Alexander MacKay, Chiara Farronato, and Emily Williams make sense of the economic whiplash of inflation and offer insights for business leaders trying to find equilibrium.

HBS Working Knowledge
Mar 25, 2024

How Humans Outshine AI in Adapting to Change
Could artificial intelligence systems eventually perform surgeries or fly planes? First, AI will have to learn to navigate shifting conditions as well as people do. Julian De Freitas and colleagues pit humans against machines in a video game to study AI's current limits and mine insights for the real world.

HBS Working Knowledge
Mar 25, 2024

How Do Great Leaders Overcome Adversity?


HBS Working Knowledge
Mar 21, 2024

Open Source Software: The $9 Trillion Resource Companies Take for Granted
Many companies build their businesses on open source software, code that would cost firms $8.8 trillion to create from scratch if it weren't freely available. Research by Frank Nagle and colleagues puts a value on an economic necessity that will require investment to meet demand.

HBS Working Knowledge
Mar 17, 2024

When It Comes to Climate Regulation, Energy Companies Take a More Nuanced View
Many assume that major oil and gas companies adamantly oppose climate-friendly regulation, but that's not true. A study of 30 years of corporate advocacy by Jonas Meckling finds that energy companies have backed clean-energy efforts when it aligns with their business interests.

HBS Working Knowledge
Mar 14, 2024

Let's Talk: Why It's Time to Stop Avoiding Taboo Topics at Work
Few people enjoy talking about succession plans, performance problems, and pay, but sometimes you must. Christina Wing offers five rules for navigating thorny conversations in the workplace, and makes the case for tackling even sensitive topics, like age, health, and politics

HBS Working Knowledge
Mar 11, 2024

How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones
The idea of reselling old smartphones might have seemed risky for a company known for high-end devices, but refurbished products have become a major profit stream for Apple and an environmental victory. George Serafeim examines Apple's circular model in a case study, and offers insights for other industries.

HBS Working Knowledge
Mar 11, 2024

How to Bring Good Ideas to Life: The Paul English Story


HBS Working Knowledge
Mar 11, 2024

Publish or Perish: What the Research Says About Productivity in Academia
Universities tend to evaluate professors based on their research output, but does that measure reflect the realities of higher ed? A study of 4,300 professors by Kyle Myers, Karim Lakhani, and colleagues probes the time demands, risk appetite, and compensation of faculty.

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