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Verizon's network is experiencing technical issues that are impacting calls and wireless data. Verizon customers on X have reported seeing "SOS" rather than the traditional network bars on their smartphones, and even the network provider's own status page struggled to load, likely due to the number of customers trying to access it.
Based on the experience of Verizon users on Engadget's staff, the services that are impacted appear to be calls and wireless data. Text messages continue to be delivered normally, at least for some users. On DownDetector, reports of a Verizon outage started growing around 12PM ET and numbered in the hundreds of thousands at their peak.
DownDetector also shows spikes in outage reports on competing networks like AT&T and T-Mobile, but in terms of magnitude, they're much smaller than the issue Verizon is facing. For example, Verizon peaked at 181,769 reports, while AT&T's was just 1,769 reports. The difference between the two is great enough that those AT&T reports could be from people trying to contact Verizon customers and thinking that their personal network was the problem.
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 Verizon today experienced a major outage, which it now says has been resolved. To make up for the inconvenience, the carrier has promised that all affected customers will be credited an unspecified amount, with more details to be shared soon.
We are working non-stop and making progress. Our teams will continue to work through the night until service is restored for all impacted customers.
We will make this right -…
— Verizon News (@VerizonNews) January 15, 2026
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Review: The 2026 budget Motorola phone lasts for two days on a single battery charge, but it's not more powerful than others in the Moto G lineup.
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A home phone could be the only thing keeping you connected to the world when there's a massive mobile outage.
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Verizon's network appears to be having technical issues that are impacting calls and wireless data. Verizon customers on X have reported seeing "SOS" rather than the traditional network bars on their smartphones, and even the network provider's own status page is struggling to load during the outage.
Based on the experience of Verizon users on Engadget's staff, the services that are impacted appear to be calls and wireless data. Text messages continue to be delivered normally, at least for some users. On DownDetector, reports of a Verizon outage started growing around 12PM ET and numbered in the hundreds of thousands at their peak.
DownDetector also shows spikes in outage reports on competing networks like AT&T and T-Mobile, but in terms of magnitude, they're much smaller than the issue Verizon is facing. For example, Verizon peaked at 181,769 reports, while AT&T's was just 1,769 reports. The difference between the two is great enough that those AT&T reports could be from people trying to contact Verizon customers and thinking that their personal network was the problem.
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Verizon is experiencing a major outage across the U.S. today, with hundreds of thousands of customers reporting issues with the network on the website Downdetector. There are also complaints across Reddit and other social media platforms.
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The UK government has backtracked on a plan to require all workers to have a digital ID following a backlash. It will no longer be mandatory to register with the digital ID program to prove one has the right to work in the country, as the BBC reports.
The government announced the now-scrapped digital ID requirement in September. "You will not be able to work in the United Kingdom if you do not have digital ID," Prime Minister Sir Keir Starmer said at the time. "It's as simple as that."
The government still plans to fully transition to digital right-to-work checks by 2029, using the likes of biometric passports, as it seeks to do away with paper-based systems. Those are "open to fraud and abuse," a government spokesperson said.
Officials have still not explained exactly how the digital ID program will work. The government originally framed digital IDs as a way to make it easier to identify immigrants who are working in the country without having the legal right to do so. It is now said to be focusing more on pressing home the message that digital IDs will help people access public services.
A service called One Login will be part of the digital ID system — this currently can be used for things like applying for a veteran card and canceling a lost passport. More than 12 million people have signed up so far. Another service called Wallet will let people store their digital ID on their phone. This would contain their name, date of birth, nationality, residence status and a photo.
Almost 3 million people signed an official parliamentary petition
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