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Please note: The McKinsey Quarterly has agreed to a special arrangement for CEOExpress members that allows member access to their articles. Articles must be clicked on directly through the links below to gain access to this group of articles.
Climate change and supply chain management
Top companies regard climate change as an opportunity to get closer to suppliers—effectively reducing costs and carbon in their supply chains.
  

Cleaner energy for China: An interview with the chairman of ENN Group
In a country with a major pollution problem, Wang Yusuo is trying to build a part of the solution.
  

How corporate China is evolving
China’s business landscape is changing rapidly. So must the way we comprehend it.
  

Anticipating customer queries in call centers
An effort to determine the value of specific kinds of customer inquiries shows how companies should decide which channels are best for dealing with each of them.
  

Driving radical change
Transforming an organization requires clearly articulated aspirations, as well as the ability to generate energy and new ideas.
  

Past Articles
Harnessing the power of informal employee networks
Inventing the 21st-century purchasing organization
McKinsey Global Survey of Business Executives: Economic and hiring outlook , July 2007
The role of networks in organizational change
Anatomy of a healthy corporation
Universal principles for health care reform
Improving productivity in product services
Understanding supply chain risk: A McKinsey Survey
Managing your organization by the evidence
Running a customer service center in India: An interview with the head of operations for Dell India
The challenges in Chinese procurement
The value of China's emerging middle class
An executive perspective on employee benefits: A McKinsey survey
The link between management and productivity
The McKinsey Global Survey of Business Executives: Business and Society
Measuring performance in services
Global survey of business executives: Inflation and pricing
When to make India a manufacturing base
What IT leaders do
Unraveling the mystery of IT costs
Sizing the emerging global labor market
The demographic deficit: How aging will reduce global wealth
Managing overhead costs
The next wave in US offshoring
Splitting Chairs: Should CEOs Give Up The Chairman's Role?
How To Separate The Roles Of Chairman And CEO
When Offshore Manufacturing Doesn't Make Sense
The UN's Role In Corporate Social Responsibility
Getting Sourcing Right In China
Managing The Cost Of Real Estate
Pharma's Hangover
A New Era In Corporate Governance
What Directors And Investors Want From Governance Reform
Chairman And CEO--One Job Or Two?
Offshoring Goes On The Offensive
The China Factor In Global Steel
A Consumer View Of Boutique Healthcare
Supply Chain Champs
The Next Hurdle For Indian IT
Keeping The Family In Business
Smart Tags For Your Supply Chain
The Future of Product Development
Rechanneling Sales
The Psychology of Change Management
Organization: Helping People Pull Together
Matching People and Jobs
Company Philosophy: 'The Way We Do Things Around Here'
Drilling Down to Store Level
Getting Smart About Supply Chain Management
Detroit's New Quality Gap
A Second Wind for ERP
The Other End of the Supply Chain
Fighting Complexity in IT
Reviving French and German productivity
How to Rescue CRM
Managing a Sprawling Service Business
Revenge of the Multiplex
How Good Management Raises Productivity
Has Pay for Performance Had Its Day?
Helping Employees Embrace Change
Better Boards in Thailand
Managing an Alliance Portfolio
A market for the well governed
Biopharma’s capacity crunch
A premium for good governance
Loosening up: How process networks unlock the power of specialization
Micro lessons for Argentina
Brazilian boardrooms
Small schools, big lessons
Moving goods in China
For nonprofits, time is money
What’s right with the US economy
Retail: The Wal-Mart effect
Power by the minute
Not-for-profit management: The gift that keeps on giving
Measuring what matters in nonprofits
The other side of outsourcing
Has outsourcing gone too far?
Beyond the business unit
Managing the asset manager
Teamwork at the top
Making solutions the answer
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