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What IT leaders do
Companies can make smarter choices about IT when a member of the senior-management team defines technology's role within the company and manages IT in cooperation with business leaders.Too many companies rely on IT governance structures and processes to do the work that a single IT leader could do more effectively.Leadership trumps governance because leaders drive results, motivate and inspire employees, and keep organizations focused—something committees and policies are ill equipped to do on their own.Top IT leaders foster trust with business colleagues and know how to work with one another.
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© 1992-2003 McKinsey & Company, Inc
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