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Verizon is offering a very small mea culpa after Wednesday's massive outage, which drew more than 1.5 million reports on Downdetector and lasted hours. The carrier posted on X that it will offer a $20 credit, but customers must redeem it in the myVerizon app.
"This credit isn't meant to make up for what happened. No credit really can," the company wrote. "But it's a way of acknowledging your time and showing that this matters to us." Incensed customers have largely replied with incredulity, both at the miniscule amount, and that it isn't being applied automatically.
Engadget has reached out to Verizon seeking clarity on whether this credit can be claimed by contacting the carrier or only through the app. We will update this piece if we hear back.
This article originally appeared on Engadget at https://www.engadget.com/mobile/how-to-claim-verizons-20-credit-for-wednesdays-service-outage-171909695.html?src=rss
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 Verizon today announced it will be offering customers a $20 account credit after a major outage on Wednesday, and action is required to receive it.
— Verizon News (@VerizonNews) January 15, 2026
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CES 2026 was a little light on new headphones, but several open earbuds were announced, as companies bet that more people will transition away from noise-isolating buds to open designs.
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OpenAI has debuted a dedicated ChatGPT-powered translation tool. While folks have been using the main chatbot for translation for some time, you can now find ChatGPT Translate on its own webpage, as Android Authority spotted.
The tool can translate text, voice inputs and images into more than 50 languages in seconds, OpenAI says. There's an automatic language detection function too.
Most interestingly, ChatGPT Translate can rewrite the output to take various contexts and tones into account, much in the same way that more general text-generating AI tools can do. With a single tap, it can rewrite the translation into something "more fluent," for a business formal audience, to make it more child-friendly or for academic purposes. The tool's webpage says ChatGPT Translate understands "tone, idioms and context."
While those tone and context considerations are intriguing, ChatGPT Translate is a little underbaked compared with the likes of Google Translate — which has been around for decades and just got its own Gemini-based makeover with better support for understanding idioms and slang. The desktop version of ChatGPT Translate does not yet allow for voice inputs, though the mobile one does, as Android Authority notes. Desp
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