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Mapping the value of employee collaboration
Falling communications costs, globalization, and the increasing specialization of knowledge-based work are making collaboration within and among organizations increasingly important.Yet few companies understand or know how to manage the intracompany networks in which collaboration typically occurs.A few leading companies are beginning to map their networks of relationships, to analyze the economic costs and benefits that key interactions create, and to identify value-creating interventions.Successful interventions help companies to reduce complexity, redefine roles, and allocate financial, physical, and human resources more efficiently.
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